Kari Toyota is who I think of when I think of excellent service. I’ve experienced road noise in my Toyota for several years. Another dealer told me it was my high performance tires. After a recent road trip I resolved to find and fix the problem. It’s further away but I took it to Kari and, after a short drive and another quick check, concluded it was my left real wheel bearing. They were able to get it today. The bearing wax replaced and the road noise problem was fixed. Fast. Competent, and fair - that’s Kari Toyota!
8/28/2025
Jen W. VERIFIED CUSTOMER
Thank you! Love the texting option!
8/28/2025
Cami I. VERIFIED CUSTOMER
Thank you! :-)
8/27/2025
Eileen M. VERIFIED CUSTOMER
The staff is always so kind and welcoming❗️ such a pleasure doing business with you – – thank you everyone????
8/27/2025
Jane F. VERIFIED CUSTOMER
Brett is great at his job. Super friendly and efficient! He has waited on me for years and is always very knowledgeable. Shout out to Lyndsey as well if she is still employed there. Thank you Kari!
8/27/2025
Alycen F. VERIFIED CUSTOMER
Thank you!
8/27/2025
David A. VERIFIED CUSTOMER
I found a bracket for one of the replaced filters in the back of the vehicle. I am 65 miles away. It’s a hassle to just “stop in”.
Could you have somebody contact me about replacing this bracket.
Thank Yoh
8/27/2025
Kathleen K. VERIFIED CUSTOMER
Very courteous, extremely helpful and service was done quickly
8/27/2025
John J. VERIFIED CUSTOMER
I love my Tacoma. I own 2
8/26/2025
Linda C. VERIFIED CUSTOMER
Good customer service
8/26/2025
Ty L. VERIFIED CUSTOMER
Ryan was excellent to work with and was very considerate of the fact my truck is 24 years old. They communicated with me every step of the way and got my truck completed early.
8/26/2025
Charles F. VERIFIED CUSTOMER
Everyone was very friendly
8/26/2025
Ernest S. VERIFIED CUSTOMER
No surprise . I have already brought this matter to the attention of Jeff and Wayne. No issue with Ryan. He did all that he could. As a 40 year customer of Kari, I find it particularly unreasonable that I am expected to pay to replace a defective part that was replaced once under warranty and failed a second time. In my opinion, not a customer experience I should have to deal with and leaves a bad taste. Not what I had come to expect from Kari management ….and not the experience that kept us coming back for four trucks, four cars, three cars for my sister in law and one for my son. Ernie Stauffenecker
8/26/2025
Katrina S. VERIFIED CUSTOMER
Very helpful and gave me advice on what to do if the same issue happens in the future.
8/23/2025
Gregory A. VERIFIED CUSTOMER
Fast and efficient. Thanks
8/23/2025
Mark F. VERIFIED CUSTOMER
Bravo! Team was great and things were on time fornoil change and rotation, filters too.
8/22/2025
Richard R. VERIFIED CUSTOMER
Excellent service, very friendly
8/21/2025
Maryrenee K. VERIFIED CUSTOMER
Fast service. Good communication.
8/20/2025
Sherreen O. VERIFIED CUSTOMER
I always appreciate their suggestions, knowledge and helpfulness and definitely their friendliness