My wife and I were very satisfied with our service, very courteous service personnel and our car was done before we expected. A fine experience.
11/7/2025
Kirsten L. VERIFIED CUSTOMER
I called about a month and a half ago to make an appointment to have my speakers looked at because the front ones aren’t working properly, went today and waited for 2.5 hours, which would have been fine but they couldn’t figure out the problem and because I had mentioned my son had preschool they stopped because they said they ran out of time, but I told the front desk person that I could just find a ride for that. So they sent me away and said they ran out of time and that we would have to reschedule and come back another time. I have the full bumper-to-bumper coverage but was still charged $170 to have it looked at, The desk guy told me he significantly reduced the cost, but it was frustrating to wait that long and have no resolution and have to pay for that.
11/7/2025
Austin C. VERIFIED CUSTOMER
Excellent service as always. Will not go anywhere else for honesty and quality as a whole.
Thank you
11/7/2025
Bryan R. VERIFIED CUSTOMER
Great service
11/7/2025
Nancy C. VERIFIED CUSTOMER
Great service.thank you.
11/5/2025
Peder M. VERIFIED CUSTOMER
Great service and efficient
11/5/2025
Randal J. VERIFIED CUSTOMER
I didn’t receive a quote for a complete brake job on my 2017 Camry. The mechanic said a brake job was needed.
11/5/2025
Chris A. VERIFIED CUSTOMER
Great job
11/4/2025
Heather B. VERIFIED CUSTOMER
Excellent communication. Pleased that overall with service experience, would likely come back.
11/4/2025
John F. VERIFIED CUSTOMER
Ryan was extremely knowledgeable, helpful and went the mile to answer questions and show me how to change some settings.. a true customer service representative
11/4/2025
Thomas M. VERIFIED CUSTOMER
I always get fantastic service at Kari. The service techs are fantastic. The quality of service is why I keep bringing my truck back in and they are the reason I will be buying my next vehicle from them.
11/1/2025
John S. VERIFIED CUSTOMER
Thank you for good service!
11/1/2025
Luann A. VERIFIED CUSTOMER
Friendly knowledgeable, considerate, understanding, staff comfortable environment, updates everything went along very well and smooth
11/1/2025
Patrick M. VERIFIED CUSTOMER
Everything went very well
11/1/2025
Madeline M. VERIFIED CUSTOMER
I am so impressed with the service I received at Kari Toyota from Ryan Lockhart. It can be so stressful when something is wrong with your car, but the knowledge and dedication shown made the process a positive one. As a woman who has had some bad experiences while trying to get my car serviced, I cannot express the gratitude I have for the service I received at Kari Toyota. Not only was I treated with such respect and kindness, but I could tell everyone was doing their best to manage their busy workload and put effort into the experience of their customers. I am new to the area and am so beyond grateful to have such an amazing auto shop with wonderful people like Ryan working there. Should something else happen with my car, it will be an absolute no-brainer to return!
10/31/2025
Patty H. VERIFIED CUSTOMER
I could never say anything bad about the service I’ve received at Kari-they have always taken good care of me! I give them an A+! BUT….i am not happy with the fact that my service contract expired in May and I was never notified. In fact, when I bought my Rav, I was under the impression that the contract was good through the life of the loan. I don’t remember being told that there was an “expiration date” on it. So I was pretty surprised that I was charged for my service today. I don’t blame the service dept-I blame the lack of transparency during the sales process.
10/31/2025
Suzanne W. VERIFIED CUSTOMER
Everyone is always so friendly, nice and helpful!!
10/30/2025
Roy W. VERIFIED CUSTOMER
All went perfect
10/30/2025
Barbara P. VERIFIED CUSTOMER
Excellent customer service. Friendly & helpful.
10/29/2025
Charlotte S. VERIFIED CUSTOMER
Long wait. Brought my car in at 12:30. My appointment was at 1:00. I was driven home and picked up my car at 4:30. Glad they had shuttle service. Had new tires put on and multi inspection with a new cabin filter.