Everyone was very nice and did a good job but…. They told us we need $5500 of work on our car. They said there was a recall several years ago but we never received any notice. The car is a 2009 but it only has 123,500!miles on it. They could have told us a long time ago since we always bring it in for service. The more I think about it the more I feel tou should make it right. We bought that Toyota because they are supposed to be a good car. Since we thought it would be our last car. Please reply.
2/21/2026
Cayden L. VERIFIED CUSTOMER
He was charismatic, friendly, and explained in great detail the things done on my car.
2/21/2026
Gary T. VERIFIED CUSTOMER
Yes I was 190%satisfied thank you
2/21/2026
Kylee S. VERIFIED CUSTOMER
since when is an oil change not covered? i had to pay $304.00 for an oil change and brake fluid. the code i received when the wrench appeared was A127. when i questioned jessica about it she stated something about the miles and time frame. i didn’t know there was such a thing with a lease.
2/21/2026
Mary M. VERIFIED CUSTOMER
Jacob always does a great job and is always kind and helpful!
2/20/2026
Jennifer L. VERIFIED CUSTOMER
Jessica was very thorough in explaining maintenance option
2/20/2026
John P. VERIFIED CUSTOMER
I was VERY satisfied with the service, and with Jessica!!
2/20/2026
Frances O. VERIFIED CUSTOMER
I have never had anything but great service from Kokomo Honda. From the minute you pull the car into the Service department , there’s nothing but polite/kind employees. Even tho they stated they were running a bit behind, it did not effect my time spent waiting. Another flawless experience today!
2/20/2026
Cynthia R. VERIFIED CUSTOMER
Always pleased with my service and trust the service department to do their very best.
2/20/2026
Cheryl G. VERIFIED CUSTOMER
Friendly and helpful staff! Good service!
2/19/2026
Gus F. VERIFIED CUSTOMER
Jessica is fantastic. Give her a raise!
2/19/2026
Gwendolyn N. VERIFIED CUSTOMER
Thank you for the quick service!
2/19/2026
Rick S. VERIFIED CUSTOMER
Very knowledgeable
2/19/2026
George F. VERIFIED CUSTOMER
Excellent service. Justin was awesome. Parts fept were great. Overall a great process.
2/18/2026
Lisa H. VERIFIED CUSTOMER
Very professional and explained everything in an easy to understand manner.
2/17/2026
Jon W. VERIFIED CUSTOMER
Great service!
2/15/2026
Katherine G. VERIFIED CUSTOMER
This is my second time going to Jessica for my car services and she has great communication with the services that are being done with my vehicle. She’s so kind and I appreciate her transparency.
2/14/2026
Robert M. VERIFIED CUSTOMER
My car was in and out within 30 minutes or less I was very satisfied with the outcome, job well done.
2/13/2026
Thomas F. VERIFIED CUSTOMER
Jacob was wonderful! You certainly have him in the right position!
2/13/2026
Ashley J. VERIFIED CUSTOMER
He picked my car up from my house to be serviced & girl could get used to that. I didn’t have to go out in the cold or sit in the cold lobby & listen to a man speak too loudly on his cell phone for 2 hours. Can we do this every time I need service?!