Three hours seemed like a long time to wait. I probably would have dropped it off and picked the car up the next day if I had known.
2/12/2026
Robert M. VERIFIED CUSTOMER
Very pleased how everything went today I have no complaints about anything the service team did a job well done.
2/12/2026
Wendy Z. VERIFIED CUSTOMER
The service was great, I love it there, but no one could explain why the drain plug wears smooth, other than I will need to get a better one from the Mazda dealership. That’s all, I trust your technicians with my car.
If the drain plug is stripped, I worry about the oil pan being damaged.
2/12/2026
Monelle M. VERIFIED CUSTOMER
Very friendly and knowledgeable!
2/11/2026
Rick S. VERIFIED CUSTOMER
Justin did an excellent job
2/11/2026
Lauren S. VERIFIED CUSTOMER
Jordan was very accommodating and thorough with his service suggestions. When I had to come back a second time to figure out why the check engine light was still on, I was checked in quickly and serviced quickly as well!
2/10/2026
Ashley J. VERIFIED CUSTOMER
Appt at 8:30 was for tire pressure sensors which I was told at my last appt were special ordered. Today at my appt I was told they did not have them & would have to be reordered (I rescheduled my original appt). I was offered to have them get some from the parts store down the road which I agreed to. I then waited over 2 hours & was told after 11:00 at check out that the parts did not work & they would have to order oem anyway.
This appt has been scheduled for many days. Who is responsible for checking your daily appointments & assuring you have the parts needed to complete the scheduled service?
To his credit, Jordan did say he would make this right.
2/10/2026
Sheila F. VERIFIED CUSTOMER
Great service,quick and easy
2/10/2026
Ben M. VERIFIED CUSTOMER
Jessica did a great job! The programming of the tire pressure censor did not finish calibrating and the light is still on. She asked us to bring the car back if the light continued to stay on.
2/10/2026
Crystal P. VERIFIED CUSTOMER
I do not appreciate being quoted $75 on the phone and when I dropped the car off had $78.82 as my total with cash or debit and then checking out and it being $87 because “the parts are quoted at $41 and it ended up being more”. This happens every time. Quote the highest it could be and then when it’s less people are happy. You guys do this every day day in and day out. We should know how much oil is going to be used or “parts” for a simple oil change. Unacceptable.
2/10/2026
Dianne S. VERIFIED CUSTOMER
You guys are AWESOME????????
2/7/2026
Marsha Y. VERIFIED CUSTOMER
I feel confident with the service that I get at kokomato world. I've purchased five vehicles through you folks , and I trust you. I hope my trust is always valued.
2/7/2026
Brandy H. VERIFIED CUSTOMER
Jordan rocks!
2/7/2026
Patrick G. VERIFIED CUSTOMER
Thank u for the great service! Truck seems to run great! And the good communication.
2/6/2026
Pouy B. VERIFIED CUSTOMER
From the moment I arrived, the staff was friendly, professional, and efficient. They explained what service my car needed without any pressure to add unnecessary extras, which I really appreciated.
2/6/2026
Kimberly B. VERIFIED CUSTOMER
Fast service! Thank you to all the hard working employees. I was greeted and my questions were promptly answered. Justin was very polite and informative. Great team you have there!
2/6/2026
Gerald K. VERIFIED CUSTOMER
Jordan has excellent customer service skills. He’s always very friendly, helpful, knowledgeable and an overall good person! Thank you Jordan!