Again, your service department is the best. I recommend you to everyone.
8/22/2024
Robert M. VERIFIED CUSTOMER
Zeb was wonderful and got me out fast
8/22/2024
Kristie G. VERIFIED CUSTOMER
Prompt friendly service.
8/22/2024
Jodi L. VERIFIED CUSTOMER
He is always so kind and knowledgeable.
8/22/2024
David H. VERIFIED CUSTOMER
Excellent work and friendly staff!
8/21/2024
Carolyn B. VERIFIED CUSTOMER
Zeb is the best! Always friendly, courteous & professional. Appreciate the fast & quality service provided by your Service Techs. Thanks
8/21/2024
Robert D. VERIFIED CUSTOMER
Everyone was very helpful and kept me informed l
8/21/2024
Patti P. VERIFIED CUSTOMER
My car wasn't making any brake noise before I got new brakes and rotors on. Now they squeeze. I came in for an oil change and to get the brakes looked at again. Still squeezing. I thought if I drove it a bit... it would stop. Nope! Uuugh. It's almost an hour drive for me to get to rutland. I don't see where it's digging into the rotors, I'm so confused about why it's doing it. I Did wash the car, at the car wash up back of toyota. Maybe they didn't squeek for them. I don't know.
8/21/2024
Ilse S. VERIFIED CUSTOMER
I was very satisfied.
8/20/2024
Christine S. VERIFIED CUSTOMER
Approached upon arrival and maintenance done in a timely manner.
8/20/2024
Jean M. VERIFIED CUSTOMER
Great service, as always.
8/20/2024
James B. VERIFIED CUSTOMER
Thank you for replacing my breaks. Colby was very nice to deal with and Andrew is the reason I am still an Aldermen’s customer. Just one suggestion. I had to bring my car back 5 times in order for you to fix a problem that you caused, 5 times. It would have been nice to receive a free oil change, or some sort of compensation for all the inconvenience you created for me.
8/18/2024
Mike R. VERIFIED CUSTOMER
Fast and friendly service. Thank you.
8/18/2024
Stacey W. VERIFIED CUSTOMER
Colby was nice, had great customer service, I could tell he was new. My only suggestion is that he speeds up the check in process in the mornings, and learns how to tell which service plans people have, but I believe this will come in time. Thank you!
8/17/2024
Susan L. VERIFIED CUSTOMER
Excellent, as always.
8/16/2024
Joseph B. VERIFIED CUSTOMER
Lisa is very helpful
8/16/2024
Suzanne G. VERIFIED CUSTOMER
On our way home from service our ac shut down (after having a new air filter installed for $70+. Now I have to return for you folks to fix what you clearly damaged. This is hard for us as we live in Ticonderoga and are elderly. First time in all our years of owning a car from Alderman’s where we’re unhappy with the service provided. Usually you guys are top notch. Disappointed.
8/16/2024
Brenda T. VERIFIED CUSTOMER
Very curtious. Employees kind and great appearance.
8/16/2024
Walter G. VERIFIED CUSTOMER
Courteous, timely. Appreciate the personal attention of having my car outside by a cutout to facilitate my wife’ s entry from a wheelchair. Thank you
8/16/2024
Sarahann H. VERIFIED CUSTOMER
Lisa was friendly, polite, and professional. Please keep up the great work. Thank you