I don't mind your new system with the iPad but I kind of don't mind walking up to the counter and working with the customer service rep one-on-one I know it's just the new thing to have an iPad and everybody's hand but it gets old after a while. Nothing against my rep he was amazing and did everything professionally and quickly.
2/21/2024
Elizabeth C. VERIFIED CUSTOMER
Kept me updated on truck being inspected. Very thorough.
2/21/2024
Rebecca L. VERIFIED CUSTOMER
I have always received the best service & everyone is very friendly. Keep up the great work!
2/20/2024
Kristen G. VERIFIED CUSTOMER
Just wish that the techs were fully aware how long the specific recall repair was supposed to take prior to the appointment. Don’t love that I have to come back.
2/20/2024
Joseph D. VERIFIED CUSTOMER
Once again, I am very pleased with the service from Alderman’s Toyota! Zeb is always aces and trust when I arrive. And thank you so much for a complimentary car wash! It’s much needed especially this time of year with all the salt and grime on the roads!
2/20/2024
Nelle K. VERIFIED CUSTOMER
Thank you for the car wash
2/20/2024
Marilyn K. VERIFIED CUSTOMER
Happy for timely updates from Zeb
2/20/2024
Michael T. VERIFIED CUSTOMER
Thank You !
2/18/2024
Marina G. VERIFIED CUSTOMER
Lisa was a wonderful customer service adviser. I highly recommend her!
Rick Rando
2/18/2024
Holly F. VERIFIED CUSTOMER
Greg did a great job but the real test of the success of this service is that my tires stay fully inflated and my tire light stays off.
2/17/2024
William G. VERIFIED CUSTOMER
Greg was extremely professional, helpful and thorough. He was also patient and understanding of my questions and his expertise is one of the reasons I will continue to have my vehicle serviced at this location. I observed great teamwork from all of the members that worked on 02/17. Thank you again.
2/17/2024
Julia R. VERIFIED CUSTOMER
Efficient,thorough, trustworthy! Thank you for a great experience.
2/17/2024
Norman L. VERIFIED CUSTOMER
Been with Toyota for years. Always had exceptional service with everyone there.
2/17/2024
Conrad Z. VERIFIED CUSTOMER
Both the service Advisor Greg and the service manager, Andrew were extremely helpful.
2/17/2024
Paul L. VERIFIED CUSTOMER
Extremely happy with my experience today. Happy to be back in a Toyota.
2/17/2024
Michael R. VERIFIED CUSTOMER
Great service!
2/16/2024
Penelope C. VERIFIED CUSTOMER
Well to start. Told one day and then was lied to saying my car really gave them a hard time and would I like to get a rental for 39.99 so I'm not stranded.. no...she got it approved...It was because a part wasn't ordered in time and came in today NOT my cars fault. I had to tell the young lady who called me that my belt was in that you already had my car. Then... I get my car back..go out to leave for work and find that my back window wiperblade wasn't replaced even tho it was on the video and told needed to be replaced for inspection. I'm not at all impressed with how my service was handled. I'm just going to go buy a wiperblade and have so.eone put it on for free. I'm sorry... not impressed at all this time. Oh...and the car I was loaned..? Expired inspection sticker... really???
2/16/2024
Bami H. VERIFIED CUSTOMER
Always walk away satisfied
2/16/2024
Maureen R. VERIFIED CUSTOMER
Always so courteous and very good about explaining
what they found. Thank you
2/16/2024
Gerry M. VERIFIED CUSTOMER
Excellent video documentation of inspections with efficient and courteous performance of scheduled services.