Excellent Excellent service! Everyone is always helpful, happy, confident and does such a great job, thank you!
2/27/2024
Lauren N. VERIFIED CUSTOMER
I know you take these comments seriously, so I don’t want to sound too grumpy. When my car was in the back for an hour I assumed they were fixing both problems— the headlight and the rear wiper. No one came back to tell me otherwise. I was disappointed to find out all they did was arrange to order the parts for the wiper. It’s been a real safety hazard not having the wiper so I would have appreciated better communication about this. I don’t think it should have taken an hour to put a new head light bulb in.
2/27/2024
Randy H. VERIFIED CUSTOMER
Always excellent service thoroughly explained.
2/27/2024
Donna L. VERIFIED CUSTOMER
Great service
2/26/2024
Jeffrey D. VERIFIED CUSTOMER
Never had an issue with the Service Dept or their personnel. Always have done a good job for me and got things straightened out.
2/24/2024
Marcia W. VERIFIED CUSTOMER
Alderman’s Toyota is the only dealership I’ll use when it’s time to invest in a new car, and the reason is the amazing Service Department! I’m always treated with respect, my questions are always answered, and communication is outstanding and greatly appreciated!!!
Marcia
2/24/2024
Rose S. VERIFIED CUSTOMER
Thank you Jacob Tenney.
You gave me excellent service!
2/24/2024
Ann S. VERIFIED CUSTOMER
Jacob is the best employee that you have ever had. He is honest, forthright, and genuine and knows cars. He is an excellent communicator. You shoukd have him educate the rest of your staff!!
2/24/2024
Tayo G. VERIFIED CUSTOMER
Even though you are an hour away from us, we will definitely be returning. Excellent service! Clear communication. Thank you!
2/24/2024
Naomi J. VERIFIED CUSTOMER
Lisa was amazing! Great experience.
2/23/2024
Christa T. VERIFIED CUSTOMER
Yes, Lisa does excellent work for customers. She is truly an asset to your business.
2/23/2024
Katie S. VERIFIED CUSTOMER
I appreciate honesty and ethics! Good work today! My car brakes are good again! Thank you!
2/22/2024
Laura M. VERIFIED CUSTOMER
Jake was friendly and courteous.
2/22/2024
Robert B. VERIFIED CUSTOMER
My ‘05 Tacoma is ready to be replaced. Would like a plug-in hybrid. Sorry Toyota doesn’t make an extended can anymore.
2/22/2024
George W. VERIFIED CUSTOMER
Jake did a great job.
2/22/2024
Kerin D. VERIFIED CUSTOMER
She is very personable and helpful.
2/21/2024
Ann S. VERIFIED CUSTOMER
Jacob was completely professional, a great communicator and very clear about costs, time estimates and the care of my vehicle. He was so easy and helpful to work with!
Thank you so much Jacob. This hasbeen the best experience that I have ever had at Aldermans!
2/21/2024
Courtney A. VERIFIED CUSTOMER
Great job! 100% perfect. Thank you!
2/21/2024
Robert A. VERIFIED CUSTOMER
Greg was very friendly and exceptionally kind and he explained everything that was done very well. I would be sure to ask for him at any future service I require.
thank you,
Robert A