This all of our visits have been great.We never had any complaints
8/26/2025
Joan P. VERIFIED CUSTOMER
Always great service
8/26/2025
Daniel M. VERIFIED CUSTOMER
The gentleman that checked me in and was my service advisor was great! I can’t remember his name but he’s Armenian and again he’s great!
No pressure, so polite, and had my battery replaced and car washed in less than two hours or so.
Super nice service department and I’ll be doing all our service there for this car.
8/26/2025
Elissa B. VERIFIED CUSTOMER
Superb customer service as always. Christina is wonderful, and Hayward as well, very attentive. Thank you.
8/26/2025
Judith K. VERIFIED CUSTOMER
Javier took care of my service with honesty, kindness and care. I appreciate his outstanding care of my car!!
8/26/2025
Cleveland C. VERIFIED CUSTOMER
Ok
8/25/2025
Kimberly B. VERIFIED CUSTOMER
Always a pleasure!
8/24/2025
Stuart, Paul. VERIFIED CUSTOMER
Justin was excellent. Would recommend him as their service advisor to anyone.
8/24/2025
Patrick S. VERIFIED CUSTOMER
A pleasant experience at each encounter! Thank you Lexus of Las Vegas.
8/24/2025
Kerry G. VERIFIED CUSTOMER
This was a new service writer to me . Unfortunately I feel like she was too quick with me and annoyed by my questions.
8/24/2025
Stephen B. VERIFIED CUSTOMER
Joel knew my time constraints and did a great job getting me out as quickly as possible
8/23/2025
Michelle C. VERIFIED CUSTOMER
Everything was perfect starting from calling to set an appointment, to picking up my vehicle. I will definitely be bringing my Lexus back for any service needed. V was very kind and professional. Thank you!!
8/23/2025
Martin S. VERIFIED CUSTOMER
Service personnel know the Lexus cars inside and out. Most effective
8/23/2025
Randy J. VERIFIED CUSTOMER
Great experience
8/23/2025
Julie L. VERIFIED CUSTOMER
My appt was at 8:00. My service person did jot address me until 8:20-8:25. Not quite sure why I made an appt. Please advise your clients that appointment times are not actually your appt. I needed to take my son to an appt that I was late to.
Also it was suggested that I needed brake pads. I am at 15,000 miles. Brake light not on. Hope my next service is better. I do like the car but service is important. My last car was a BMW. Never had this problem there. Thanks for asking for feedback.
8/23/2025
Tom N. VERIFIED CUSTOMER
Vince always takes good care of us and our car. We appreciate that we always deal with the same service rep.
8/23/2025
Icy &. VERIFIED CUSTOMER
Not completely satisfied. Not happy it cost almost $1k and problem is not fixed. This is something that could have been identified from expertise level cost of hour labor to identical it would need to go elsewhere. Feel like i wasted this money.
8/23/2025
Bob S. VERIFIED CUSTOMER
All went well. Vincent is exceptional in his feedback ,assistance ,etc.