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Real Reviews from VERIFIED CUSTOMERS
Thomas D. VERIFIED CUSTOMER
The personnel are great to work with and the work is done timely with care. Thank you for your service
2/8/2026
Ron L. VERIFIED CUSTOMER
Classy and competent service
2/8/2026
Thomas W. VERIFIED CUSTOMER
Best service ever
2/7/2026
John C. VERIFIED CUSTOMER
Excellent vehicle with excellent service. Team members are professional, friendly and efficient.
2/7/2026
Patrick R. VERIFIED CUSTOMER
Always satisfied with dervice
2/7/2026
Mary M. VERIFIED CUSTOMER
Always treated well
2/7/2026
Bhichai T. VERIFIED CUSTOMER
Very good
2/7/2026
Richard L. VERIFIED CUSTOMER
Thank you, im still having the same issues on my Lexus. Please reach out to me if I can bring it in at 7am Saturday the 7th of February?
2/7/2026
Austin C. VERIFIED CUSTOMER
I arrived at the service department and waited by my car for quite a while. No one acknowledged I was present nor did anyone try to come help. 1/5 stars
2/7/2026
Lamberto S. VERIFIED CUSTOMER
I have the car back...so far so good...no complaints about the service, convenience and satisfaction.
2/7/2026
Emerson F. VERIFIED CUSTOMER
Henry Montoya took good care of me.
2/7/2026
Ha V. VERIFIED CUSTOMER
Always good experience having servicing here. I’m grateful for Lexus of Las Vegas team.
2/6/2026
Karen J. VERIFIED CUSTOMER
I was extremely happy with my service at Lexus of Las Vegas. I requested a bit of time with both service and IT personnel. Both of my contacts were absolutely great. I learned information about my vehicle that I didn’t know about that will be beneficial to me and my driving. I also want to thank my service advisor who arranged a loaner vehicle and always kept me informed of my vehicle’s status. Your company has made a huge positive impression on me and our family. I love my Lexus.
2/6/2026
Chris B. VERIFIED CUSTOMER
I was completely satisfied with my visit and Joel took care of me, he's awesome!
2/6/2026
Jean D. VERIFIED CUSTOMER
All was good
2/6/2026
Renee Y. VERIFIED CUSTOMER
Vince was very nice and professional and I really appreciate that I got a car rental to drive to work. My car looks great they washed it before I picked it up. Thank you
2/6/2026
Christen H. VERIFIED CUSTOMER
Christina always takes care of me and all the service staff are extremely courteous.
2/6/2026
Yun L. VERIFIED CUSTOMER
It was excellent services.
2/6/2026
Pauline S. VERIFIED CUSTOMER
Joel is very good about keeping us informed about the repairs on the car.
2/6/2026
Hiu T. VERIFIED CUSTOMER
Service representative Kristina was super helpful and very professional. But I had a unpleasant visit on Monday the 2nd, I was set for 11am on the 2nd, when I arrived there was a long line and my car is gonna block the road so I pulled up in the middle lane where it was empty lane and not blocking any traffic, then I set in my car waiting for someone to come help, a service guy came and very rude telling me don't park there and go back to where I was which my car is gonna blocked to road. So I left and set another appointment for the next day. I wasn't trying to cut the line, but the service guy could be more polite and ask me to move my car elsewhere. For the last couple times I came in for service there were no problem for me to park in the middle lane and wait for someone come to help. If the middle lane is not for incoming vehicles, easily put a sign out. Other than that,everything else was done perfectly and again Kristina was super helpful and professional.
2/5/2026