The team got me in and out in under a day when I had an emergency situation. My alternator broke in death valley on Friday, and they had me on the road by Saturday afternoon. Was very grateful and impressed
2/13/2026
Steven E. VERIFIED CUSTOMER
Excellent service managed by Advisor Justin. Service Techs also identified several important items that needed to be addressed. Very pleased when they raised issues and the work that they did.
2/13/2026
Amy E. VERIFIED CUSTOMER
I enjoy waiting in the showroom. Thanks for the comfortable chairs
2/13/2026
Ada F. VERIFIED CUSTOMER
Excellent service!
2/13/2026
James B. VERIFIED CUSTOMER
Vincent was my Service Advisor this time around. He was very efficient in assuring that my waiting for service completion was as short as possible. I appreciate his efforts!
2/12/2026
Heather H. VERIFIED CUSTOMER
Kristina and Craig were very helpful and efficient with my SUV being serviced today. I would recommend anyone come to Lexus of Las Vegas for service because you will always be treated like family. Everyone is always so friendly and welcoming each time I come in to have my SUV serviced.
2/12/2026
Stafford S. VERIFIED CUSTOMER
Your service rep, Henry Montoya was so helpful and friendly.
2/12/2026
Marie D. VERIFIED CUSTOMER
I find it interesting that after four years of service my oil cap suddenly is a problem, after purchasing new tires 2000 miles ago I need an alignment, with under 48,000 miles my brakes are bad, and my A/C needs a I bring this vehicle in every 5000 miles or so and I’m tired of the hard sell. For the amount of money I’ve paid you and only 48,000 miles in six years this vehicle should be like new.
2/11/2026
Tynisa D. VERIFIED CUSTOMER
A courtesy vehicle was not available and I was send back to work in the most unprofessional, unsanitary uber I’ve ever experienced. I own two Lexus and I usually wait for my vehicle to be serviced, but I had to work Tuesday and could not wait 3-4 hours. The worse experience ever with Lexus in my years of service with you all.
2/11/2026
Victoria C. VERIFIED CUSTOMER
Joel is excellent & a great asset to your Lexus team. We always request for him.
2/11/2026
Lawrence E. VERIFIED CUSTOMER
Vince is fantastic
2/11/2026
Nallely R. VERIFIED CUSTOMER
Joel did a good job communicating with daily updates.
2/11/2026
Edward R. VERIFIED CUSTOMER
Great service but I was not happy with the answer I received on the moon roof if it shatters again. When it had nothing to do with us. It just did on its own and my wife and grandkids were in the car. They were afraid when the explosion happened. To say it was not under warranty kind of got me upset.
2/11/2026
James E. VERIFIED CUSTOMER
Service performed completely satisfied
2/10/2026
Kenneth B. VERIFIED CUSTOMER
Excellent customer service, Vince always provides us personalized care. We only go to Lexus because of him!
2/10/2026
Tibebu F. VERIFIED CUSTOMER
Excellent customer service.
2/10/2026
Elinor E. VERIFIED CUSTOMER
Professional service. Thanks for the loaner vehicle!
2/10/2026
Barbara W. VERIFIED CUSTOMER
Vince Camino went above and beyond to help me with getting my car serviced waiting time was prompt
Mrs. Watford