Kay Andrade is a phenomenal worker. She is very professional, detailed, caring and the best person I dealt with in service since I've owned a Lexus.
2/26/2026
Delia M. VERIFIED CUSTOMER
HENRY WAS AMAZING AM THE SERVICE WAS GREAT
2/26/2026
Darlene G. VERIFIED CUSTOMER
Professional, helpful staff. My experience with your technicians was enjoyable.
2/26/2026
Isom M. VERIFIED CUSTOMER
Great service as usual with Lexus and Henry, representing your grown man luxury brand!
2/26/2026
Lauryn O. VERIFIED CUSTOMER
Always love going to Lexus. Vincent is always so helpful and nice! I’ve never taken my car anywhere else.
2/26/2026
Ken M. VERIFIED CUSTOMER
Very friendly and accommodating.
2/26/2026
David R. VERIFIED CUSTOMER
Great vehicle and very professional service
2/25/2026
Demosthenes M. VERIFIED CUSTOMER
thank you free snack have fun wauting for my car for service.
2/25/2026
Jonathan P. VERIFIED CUSTOMER
Great service and explanation on all points.
2/25/2026
Lily L. VERIFIED CUSTOMER
Very satisfied for the service
2/25/2026
Jose G. VERIFIED CUSTOMER
Vincent was great as always
Again thank you
2/25/2026
Dennis B. VERIFIED CUSTOMER
Friendliness of staff and the waiting room beverages and snacks are great.
2/25/2026
Brishuna W. VERIFIED CUSTOMER
The drop off was very unorganized.
As a person who has owned
Numerous luxury Cars your service dept valet is the worst. Altough My advisors were great.
2/25/2026
Forrest C. VERIFIED CUSTOMER
I just sent in the survey I received directly from Lexus. I told them that I always receive superior service from your dealership each and every time. I told them that you probably had a new customer for life. On a completely unrelated note - I never did receive a link to a video vehicle inspection. I thought this was really cool after my first service visit. As this most recent visit was only my second routine service visit, Is this something that does not occur at each service? No worries, if not - I just wanted to make sure that I did not miss something. Thanks again for your superior customer service!
2/25/2026
Robert M. VERIFIED CUSTOMER
Friendly and courteous service always treated with a respect
2/24/2026
Todd C. VERIFIED CUSTOMER
Completely satisfied? I think that’s a play on words from your 1st question
2/24/2026
Janice M. VERIFIED CUSTOMER
Joel and the Filipino attendant ( did not get his name) really took care of me. The attendant went above and beyond to make sure I don’t wait that long. Thank you
2/22/2026
Craig J. VERIFIED CUSTOMER
All good.
2/22/2026
Tara B. VERIFIED CUSTOMER
Overall, I was satisfied with the quality of work; however, I encountered a specific issue concerning my vehicle's care.
I explicitly requested that the car not be washed to avoid potential paint damage from automatic brushes. Despite this, the vehicle was washed against my instructions. I have already discussed this with my Lexus representative, who noted the error and indicated that management would be notified to address any resulting scratches during a future weekday visit.
While I appreciate the dealership's willingness to rectify the situation, arranging an additional appointment during a weekday presents a significant inconvenience given my current work schedule.