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Real Reviews from VERIFIED CUSTOMERS
Jesse B. VERIFIED CUSTOMER
Interacting with Kay is always wonderful.
3/11/2026
Bryan H. VERIFIED CUSTOMER
Thank you to everyone for making me feel so welcomed and valued. It's so appreciated!
3/11/2026
George V. VERIFIED CUSTOMER
Excellent service. Have used for over 10 years. Will continue.
3/11/2026
Sallie C. VERIFIED CUSTOMER
I enjoyed working with Vince Camuno and Christina service techs.
3/11/2026
Yunsok K. VERIFIED CUSTOMER
I am not completely satisfied with my recent experience with your service. I never met the service advisor who coordinated this service installing a dash cam and adjusting the car's cargo door opening height. The door should be readjusted when I get a chance to take it back. The car wasn't washed and the interior had strong body order like smell. I had never experience bad order in my car from any of my Lexus I had serviced from here. The tech advisor who patiently explained and answered all my question was wonderful. I was completely satisfied with his assistance. Thank you.
3/11/2026
Cherry B. VERIFIED CUSTOMER
This is my first time owning a Lexus. First time in your facility for a recall. Was treated very well from the beginning. Smiles and courteous manners all the way around. Joel was friendly and helpful. He keep me updated while I was waiting. The waiting area was nice, clean and fully stocked with drinks and snacks. Washed my car after Services were completed. Very nice touch. I appreciate the high level of service, it was more than expected. Thank you.
3/10/2026
Ymelda A. VERIFIED CUSTOMER
Kay Arlene and team well Appreciated your service.
3/10/2026
Carole J. VERIFIED CUSTOMER
We always get excellent service at this dealership. Thank you.
3/8/2026
Katrina H. VERIFIED CUSTOMER
Please bring back Brisk ice tea for us. We paid $1700 for a. Oil change and brake pads.
3/7/2026
Joe K. VERIFIED CUSTOMER
Everyone was exceedingly nice, and professional. I could not be happier if I tried. Thank you, Lexus of Las Vegas
3/7/2026
Mark K. VERIFIED CUSTOMER
Car wash was done little bit sloppy. Tar was present on bottom of the front door which was not there when I came in. All the settings that I had on the car were reset. No big deal but it was not to world standard. Thank you for your service.
3/7/2026
Lin R. VERIFIED CUSTOMER
Vince provided excellent customer service. Everything went smoothly and we are satisfied with the results and maintenance of our Lexus. We have moved to Henderson for more a year now but we really like Vince as our service advisor so we are continuing to have our car serviced at the Las Vegas location. Thank you.
3/6/2026
Dean G. VERIFIED CUSTOMER
Javi was great, as usual.
3/6/2026
Rohan D. VERIFIED CUSTOMER
Joe is always very helpful. He is a great service advisor.
3/6/2026
Barbara R. VERIFIED CUSTOMER
Thanks
3/6/2026
Larry F. VERIFIED CUSTOMER
No comments.
3/6/2026
Kevin N. VERIFIED CUSTOMER
Everything good but car washing very bad in side the car dirty
3/6/2026
Sam T. VERIFIED CUSTOMER
My service representative, Vince Camino, was prompt, courteous and professional. He fulfilled all my needs.
3/5/2026
Theresa H. VERIFIED CUSTOMER
Service above par.
3/5/2026
Janel R. VERIFIED CUSTOMER
Alwsys greeted kindly by everyone and Justin is alwsys a pleasure to work with in regard to my car services.
3/5/2026