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Real Reviews from VERIFIED CUSTOMERS
Andrew E. VERIFIED CUSTOMER
Joel is the best!!!
12/5/2024
Thomas B. VERIFIED CUSTOMER
Lexus, Vahagan, and Lee Butler always offer the Best service of any dealership in the business! ????????????
12/5/2024
Yueh T. VERIFIED CUSTOMER
My first service with Lexus and it could not have gone smoother. From the initial greeting when driving up to getting my car back, everyone was courteous and professional. Kristina is the best—knowledgeable, patient, friendly, and professional. Thank you Lexus!
12/5/2024
Michelle V. VERIFIED CUSTOMER
Very helpful, friendly. Knowledgeable and polite.
12/5/2024
Joalyn W. VERIFIED CUSTOMER
Vahagn is always on top of service; however, this visit was pricey. He did explain everything. No problems ever at Lexus. That's why I've owned three previous Lexus vehicles and get them serviced at the dealership.
12/5/2024
Mak Trust. VERIFIED CUSTOMER
Javier is always good with service. He’s been my rep for years.
12/5/2024
Andrew N. VERIFIED CUSTOMER
Kay again gets 5 ***** stars.
12/5/2024
Helen M. VERIFIED CUSTOMER
The service advisor went above and beyond by taking care of my issue by taking the responsibility of fixing what I noticed that caused loosening and removal of the two screws that secure the tire guard. Thanks Javier even though I came back for it
12/5/2024
Debra P. VERIFIED CUSTOMER
Excellent
12/5/2024
Firooz M. VERIFIED CUSTOMER
Every interaction with Vince has been pleasant. He truly understands how to ease a customers mindset.
12/5/2024
Joyce J. VERIFIED CUSTOMER
Thanks for all you do.
12/5/2024
Doug P. VERIFIED CUSTOMER
Excellent service and very fast turn around.
12/4/2024
Lynda C. VERIFIED CUSTOMER
Kay was very nice and professional!
12/4/2024
Kristofor J. VERIFIED CUSTOMER
Justin is always very thorough helpful and kind. I clicked the trade-in appraisal only has a curiosity. Thank you.
12/4/2024
Kazuko F. VERIFIED CUSTOMER
Vince was courteous and considerate. My Lexus needed more time than I anticipated as all the tires were replaced by new ones. He arranged the ride to and from the Lexus dealership. The driver, Dave was friendly, pleasant and nice. Everything counts in terms of customer satisfaction and they did well. Thank you.
12/4/2024
Barbara A. VERIFIED CUSTOMER
Joel is a great service adviser. He always takes care of us with providing excellent customer service. Joel is very knowledgeable and professional. Would not go to anyone else. Thank you
12/4/2024
Michael M. VERIFIED CUSTOMER
Not a long wait good service
12/4/2024
Anna P. VERIFIED CUSTOMER
I didn’t get a loan car , even though I requested one, knowing that my service won’t be quick due to issues with my passenger back window, so I had to reschedule my appointment! And also I was told by Christina that I have to loose one of my free service because it’s been a year since I bought my vehicle. From my understanding it’s either or and not because it’s been a year , it’s my first service for 5000 miles and I don’t understand why I have to lose another service! So I would like to clarification on that , because it’s not what I’ve been told when I bought my GX . So someone is definitely not saying the truth. So disappointed!!!
12/4/2024
Mario T. VERIFIED CUSTOMER
Thank you for an excellent service
12/4/2024
Marjorine D. VERIFIED CUSTOMER
All inquiries were answered. Joel Gooding was perfessional, knowledgeable and customer savvy.
12/4/2024