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Real Reviews from VERIFIED CUSTOMERS
Joubin A. VERIFIED CUSTOMER
Very helpful very professional love the experience .
12/11/2024
Charles L. VERIFIED CUSTOMER
Joel has provided beyond outstanding service and care, and I am so very grateful for all that he has done for me for many years.
12/11/2024
Shawn B. VERIFIED CUSTOMER
Excellent and expeditious customer service
12/11/2024
Jeannie J. VERIFIED CUSTOMER
I am always treated like a celebrity at Lexus, Las Vegas. Love all the people there. Excellence all the way!
12/11/2024
Michael J. VERIFIED CUSTOMER
Joel is the best, he keeps me informed about everything regarding my Lexus. Joel is a keeper.
12/10/2024
Guillermo C. VERIFIED CUSTOMER
Very pleasant experience
12/10/2024
Peter B. VERIFIED CUSTOMER
Very satisfied with Joel’s service today, he went above and beyond and I’m very grateful for him and all that he does
12/10/2024
Betty D. VERIFIED CUSTOMER
Justin Baker was excellent. Explained everything perfectly.
12/10/2024
Gabriel S. VERIFIED CUSTOMER
Every thing was great. My only recommendations would be to have more people available for check ins. My appointment was at 10am and I waited nearly 30 minutes to get someone to do my check in. Aside from that, everything went smoothly.
12/10/2024
Rochelle S. VERIFIED CUSTOMER
Very professional, quick and accommodating! Thank you Lexus!
12/10/2024
Ronald W. VERIFIED CUSTOMER
Excellent service!
12/10/2024
Cheryl F. VERIFIED CUSTOMER
Always excellent customer service.
12/10/2024
Bentley Realty. VERIFIED CUSTOMER
Vahagn made sure that my service was completed in a timely manner. I advised him that I had an extremely important appointment that I needed to get to after my service appointment. He saw to it that I was done, not only on time, but with 15 extra minutes to spare. I am very happy with the service I received.
12/10/2024
John F. VERIFIED CUSTOMER
Exceptional service. Javier went out of his way to ensure we were happy. I appreciate him!
12/10/2024
Kevin K. VERIFIED CUSTOMER
Yes!! Thank you again ???? Joel is wonderful ???? ????
12/10/2024
Pamela M. VERIFIED CUSTOMER
Joel was great. He provided excellent customer service!
12/10/2024
Don C. VERIFIED CUSTOMER
Great team. I truly enjoy everyone
12/10/2024
Bill E. VERIFIED CUSTOMER
I bought my car from you at $110,000 along with the one before for $90k I was getting a new set of tires and they tried the lug nut key and it stripped out so I came on Saturday and bought a impact grade one from you for $55 dollar’s it also stripped so I brought it to your service department and asked them to loosen the two front ones. Your service consultant told me that he couldn’t do it for free it would be $275 I said are you kidding me the wheels haven’t been off the car sense we bought it. I said I need it done so do it and I told him that I will never buy from your company again. To add insult to injury after a two hour wait I got a call they said that they came off easy with the impac gun and I need a break job I said please have my car ready I will pick it up. Now I am not an expert but it probably didn’t take more than 10 minutes I fill like I got totally screwed.
12/10/2024
Ching V. VERIFIED CUSTOMER
Thanks so much!
12/9/2024
Joe B. VERIFIED CUSTOMER
Vahagn was fantastic in facilitating my service. He was Professional and thorough.
12/8/2024