Joel was very thorough in explaining what happened in the service of my car. I would also like to think the service team for replacing the insert for my windshield wiper blades.
12/1/2024
Carmen S. VERIFIED CUSTOMER
Excellent service.
12/1/2024
Noemy A. VERIFIED CUSTOMER
Joel was great like always explains everything that’s being done and addresses. Any concerns I have. But I forgot something in my rental car. I was hoping that I could pick it up bit of brown bag.
12/1/2024
Pedro H. VERIFIED CUSTOMER
Thank You Lexus!
12/1/2024
Teresita B. VERIFIED CUSTOMER
The service department team is excellent!!!
Thank you for treating my Lexus with love and care!!
11/30/2024
Tania M. VERIFIED CUSTOMER
Excellent customer service from start to finish. Entire staff takes a personal interest in the service and maintenance of your Lexus.
Thank you and keep up the good work
11/30/2024
Jasmin C. VERIFIED CUSTOMER
Great team and service! Thank you!
11/30/2024
Mikhail P. VERIFIED CUSTOMER
Thank you. Was great and professional
11/30/2024
Susan R. VERIFIED CUSTOMER
I always feel very confident that my vehicle is well taken care of and that everything that needs to be addressed is!!
11/30/2024
Young L. VERIFIED CUSTOMER
Very very nice
11/29/2024
Harpreet S. VERIFIED CUSTOMER
Thank you
11/29/2024
Vicky A. VERIFIED CUSTOMER
Excellent service
11/29/2024
Sonia L. VERIFIED CUSTOMER
I want to thanks Javier for his wonderful service. He goes beyond to make I'm service pleasant. Thank you again
11/28/2024
Richard K. VERIFIED CUSTOMER
Excellently
11/28/2024
John K. VERIFIED CUSTOMER
We were very pleased at the whole experience at Lexus Las Vegas. From the initial booking of the appointment to handing over of the keys at the completion of service. It is obvious that there is serious training of how to be respectful and courteous of customers. In these times, that is truly the exception. That level of detail in training is so appreciated. It puts a smile on your face. Thanks for making our day!
11/28/2024
Geraldine F. VERIFIED CUSTOMER
Kristina was courteous and professional. She answered my questions and informed me of the recall on my vehicle; kept me updated as work was done. Texted me a video.
11/28/2024
Cl Legacy. VERIFIED CUSTOMER
Joel, Ceasar and Shane were great!
11/28/2024
Karyn J. VERIFIED CUSTOMER
My car actually died on the road and Justin was able to get it looked at and fixed even though you were extremely busy. I have to say however that I was pretty surprised to see a labor charge for the battery since I bought the battery from you and I can install one myself in about 10 minutes.
11/28/2024
Madison F. VERIFIED CUSTOMER
V is so amazing and I love that I was able to work with him today (and hope to in all my future services). Cesar in service was also extremely helpful, polite, and attentive. Thank you for the great experience today!
11/28/2024
Ronald T. VERIFIED CUSTOMER
My first service. Very professional and timely.
Everyone I dealt with was very courteous.