First of all my 2013 hybrid Lexus has been the best car I ever owned. I have owned around 12 new cars in my life. This Lexus has been great.
My service provider has been with me the entire time. The service department does a great job and I always get a loaner so that I can do my daily routines. Great great comfort not having to be stuck city hours in the waiting room or trying to find someone to drive me home.
One last thing, my service provider is Vince. A wonderful employee who deserves a raise. Help him out from me.
11/28/2024
Kevin H. VERIFIED CUSTOMER
I haven't drove it yet but my wife did, and she said it was good so far. You always take good care of us, and so does Kay, she is super nice. 1 thing I didn't like was getting charged twice to get it right. You guys had it in 2 month ago or so and it wasn't quite right. I was out of town for a few weeks and while I was gone my wife's car wasn't dosing well so she used the SC43 and said it was pulling hard left, and I confirmed it was.Other than that we are good so far.
11/28/2024
Emma C. VERIFIED CUSTOMER
The technician that checked me out was exceptionally helpful.
11/28/2024
Hugh K. VERIFIED CUSTOMER
Joel was great.
11/28/2024
Mona A. VERIFIED CUSTOMER
Mr.Vargas hands down always meets my expectations..Best service in town and not just for servicing and branding Lexus.. OVERALL OUTSTANDING SERVICE AT LEXUS.. Businesses in Las Vegas should mirror the Lexus Experience!!
11/28/2024
Dea R. VERIFIED CUSTOMER
Yes
11/28/2024
Esther F. VERIFIED CUSTOMER
Love my service rep. Exceptional service.
11/28/2024
Frank C. VERIFIED CUSTOMER
Henry is very helpful to answer my question,
I feeling to get my car to service experience
is satisfied.
11/28/2024
Susan R. VERIFIED CUSTOMER
Joel was an excellent representative for Lexus!
11/27/2024
Kylie H. VERIFIED CUSTOMER
Joel is always amazing! He remembers his customers coming in & makes the overall experience a great one! ????
11/27/2024
Brian K. VERIFIED CUSTOMER
Getting expensive for just an oil change. $190.
11/27/2024
Josiah T. VERIFIED CUSTOMER
Very good
11/27/2024
Floyd S. VERIFIED CUSTOMER
Very kind and competent
11/27/2024
Lisa A. VERIFIED CUSTOMER
Great service
11/27/2024
Neville P. VERIFIED CUSTOMER
Good as always
11/27/2024
Jenny K. VERIFIED CUSTOMER
Awesone customer service.
11/27/2024
Jeanette E. VERIFIED CUSTOMER
it was a quick and easy and friendly experience
11/27/2024
Larraine B. VERIFIED CUSTOMER
He was very efficient and personable. He obviously cares about his customers. Thank you