Everything was handled well and professionally. Very impressed with the whole experience, thanks
6/2/2026
Don W. VERIFIED CUSTOMER
Joel is great. First time using the service and everything was good
6/2/2026
Jason A. VERIFIED CUSTOMER
Very fast service, I didn't expect my car to be fixed before I had to be at work, and I was on time!
6/2/2026
Anjit B. VERIFIED CUSTOMER
Prompt service. Was given a loaner vehicle, received a call when done.
6/2/2026
Peter T. VERIFIED CUSTOMER
Everything turned out great ????, thank you
5/31/2026
Victor S. VERIFIED CUSTOMER
Great service on a Saturday and Zoe was excellent
5/31/2026
Leonard S. VERIFIED CUSTOMER
Yes your customer service was great in many fields but the care you give is below average. I didn’t notice at first but when I got home and did the walk around of the vehicle after your service you completed I noticed one of your techs dinged my door handle and chipped the paint on it
5/30/2026
Tandalaya G. VERIFIED CUSTOMER
I was a little confused when I scheduled my appointment because I believed it was for an oil change, which apparently was not the service that had been scheduled. Despite that, I was pleasantly surprised by the exceptional customer service from the entire service department.
The two gentlemen who drove me to and from my nearby waiting location were both kind, professional, and courteous. Cesar, who seems to be the go-to person for all things technology, answered every question I had about my new vehicle with confidence and expertise. It was easy to see why he has earned that reputation.
The service was completed quickly, and every team member I interacted with demonstrated excellent customer care. The only area I would suggest for improvement would be reviewing the completed services with customers at checkout. However, everyone appeared to be at lunch when I picked up my vehicle, so that may be why it wasn't discussed.
Overall, it was a great experience, and I truly appreciated the professionalism and customer service provided by the team.
5/30/2026
Jason G. VERIFIED CUSTOMER
I really appreciate everyone who makes the service experience a pleasant one from beginning to end. I also really appreciate Kay’s excellent customer service and integrity. I never have to worry about any shenanigans getting my TX serviced.
5/30/2026
Jean A. VERIFIED CUSTOMER
As usual, Vahagn provided excellent service. He’s professional, thorough & very knowledgeable.
5/30/2026
Yariv C. VERIFIED CUSTOMER
Javier is always great
5/30/2026
Jose G. VERIFIED CUSTOMER
Vincent is always awesome and amazing so professional truly appreciate pleasure to get my vehicle serviced again thank you for being the best
5/29/2026
Shirley B. VERIFIED CUSTOMER
Everything seemed great until i drove a few miles and noticed the air pressure in my tires! I drove back and one of your outside workers checked and the pressure was 40 in al 4 tires. My tire recommendation which
H is posted inside my driver side of door is 33 pounds. This is unacceptable!
5/29/2026
Michael K. VERIFIED CUSTOMER
Thanks for the professionalism of Joel and the service i received.
5/29/2026
Ymelda A. VERIFIED CUSTOMER
Thank you Ms Kay..well appreciated
5/29/2026
Kathleen F. VERIFIED CUSTOMER
Kay is always so helpful. I trust her recommendations for my car service.
Walter piked up and returned my car. He was so friendly and kind.
5/29/2026
Isom M. VERIFIED CUSTOMER
Great customer servicemas usual. A WIW experience with a fellow Texan! He
5/28/2026
Nicole W. VERIFIED CUSTOMER
Thank you for the quick and friendly service.
5/28/2026
Jeannie J. VERIFIED CUSTOMER
For 13 years I have been experiencing the good service at Lexus of Las Vegas. My service manager is the best. He is so efficient & keeps me up to date. Also, it is so nice that I can trust the work is done correctly.