I am very satisfied with Javier, he is so professional, and Royal to the customer, One good thing about Alexis to have employee like him
5/7/2024
Hamid K. VERIFIED CUSTOMER
We received an amazing service as always. Kristina is the best service advisor I ever had.
5/7/2024
April S. VERIFIED CUSTOMER
Kaye is always very professional and friendly.
5/7/2024
Richard C. VERIFIED CUSTOMER
Perfect as always.
5/7/2024
David A. VERIFIED CUSTOMER
Thanks to Lexus for getting me in as soon as my tire blew out. Thanks to Javier and the team for getting the new tire put on quickly.
5/7/2024
Samantha C. VERIFIED CUSTOMER
Justin is the very best. He ALWAYS facilitates such wonderful customer service. Thank you!
5/7/2024
Bryce L. VERIFIED CUSTOMER
Javier is always great!!!!
5/7/2024
Wilton P. VERIFIED CUSTOMER
My feedback to my Lexus service to Las Vegas Lexus experience was unsatisfied the fuilds weren’t top off like it said in the sheet of paper of receipt and they didn’t reached out to me about replace the cabin air filter where they just left an note on the paper saying driver took key and just left the cabin air filter I had to go to a car shop to get it replace and paid $50 for a shop to change it for me cause I paid you guys to change but you guys didn’t do that part of the job and just called me and sent a video of my tires being low on tread and I feel like u just paid $383 and some change just pretty much for an oil change I feel very unappreciated customer .
5/6/2024
Marilyn T. VERIFIED CUSTOMER
Good job!
5/6/2024
Rayna T. VERIFIED CUSTOMER
Joel is the best, efficient, knowledgeable, courteous.
5/6/2024
Eurit G. VERIFIED CUSTOMER
I was a little disappointed they’re supposed to close at 4pm I rushed to get there and arrived at 4:03 the guy I talked to only said sorry everyone is gone !!! And he walked away I had things I needed in my car very important to my clients luckily one of the sales reps helped me Danielle she let me get what I needed and was on my way
5/6/2024
Angelina Y. VERIFIED CUSTOMER
Detailing was a lazy job. Floors, cup holders, and door compartments not vacuumed well. Streaks on rear view mirror, water spots on side mirrors. Door sills very dirty, AC vents dusty.
5/5/2024
Wayne I. VERIFIED CUSTOMER
Good service
5/5/2024
Maria S. VERIFIED CUSTOMER
Vince was very courteous and accommodating.
5/5/2024
Najeebullah R. VERIFIED CUSTOMER
I was completely satisfy with your service and communication of your employees
Thanks for best service Lexus of Las Vegas nv
Sahara location
5/5/2024
Lawrence &. VERIFIED CUSTOMER
Justin is the best!
5/5/2024
Mark L. VERIFIED CUSTOMER
great communication
5/5/2024
Alexandra W. VERIFIED CUSTOMER
I am so pleased with your service department! Vince was friendly, forthright and answered all of my questions. Dave gladly helped me set up the Information center in my 2019 Lexus RX 350. I appreciate them both so much! Owning a Lexus is a dream come true for me. Thank you!