Mr. Brandon Jones was very professional.He listened 2 me & addressed my concerns.He is an awesome service advisor, I bought my 4 runner brand new in 2007! I love my S.U.V! Looking forward to buying the 2026 4runner real soon, the technician who worked on my vehicle Mr. Lou always does a fantastic job, thnx guys!!!
4/17/2024
Robert J. VERIFIED CUSTOMER
Friendly and courteous service.
4/16/2024
Aleatha O. VERIFIED CUSTOMER
I would've loved a courtesy carwash. You guys don't give carwashes anymore? Other than that the service was AWESOME.
4/16/2024
Antoine S. VERIFIED CUSTOMER
Excellent customer service!
4/16/2024
Israel V. VERIFIED CUSTOMER
They performed the wrong service on my vehicle and had me waiting an extra 2 hours for them to fix it
4/15/2024
John C. VERIFIED CUSTOMER
20k service. Left off oil cap. Dipstick not replaced fully. Sticker from last oil change left on car floor. Large grease mark on driver door. Texted me before the car was actually finished. Told me to wait in waiting room. Never came for me when done. Woman said “we texted you”. I said “45 minutes ago and the car wasn’t done” She said, “that was in error”. I’m sorry would have been a much better reply. I’m bringing my car back to you tomorrow to have you reinspect the work you did and to change the oil again because there may be debris in there from you not replacing the oil cap. This was Saturday afternoon from 12:45 - 3:00pm. It was obvious you guys just wanted to get out of there.
4/15/2024
Joseph A. VERIFIED CUSTOMER
Why do you people not do inspections with oil change like others dealers do,eg team toyota
4/14/2024
Sellers J. VERIFIED CUSTOMER
Great communication
4/14/2024
Lanair B. VERIFIED CUSTOMER
She’s phenomenal
4/14/2024
Mattie G. VERIFIED CUSTOMER
Great job
4/13/2024
Jean C. VERIFIED CUSTOMER
Appreciate your services Mr Hernandez. My experience very fantastic. Thanks for your help.
4/13/2024
Hazel R. VERIFIED CUSTOMER
Symone Minter was very informative, knowledgeable, and customer service service was excellent ????
4/12/2024
Juanita M. VERIFIED CUSTOMER
Okay!
4/11/2024
Adaobi O. VERIFIED CUSTOMER
Your Labor charge is highly overpriced
4/11/2024
Linda L. VERIFIED CUSTOMER
Thank you.
4/11/2024
Sharon S. VERIFIED CUSTOMER
Brandon Johnson Was very professional Was absolutely on time And I will absolutely recommend him to my other Toyota, Friends !! thank you, Brandon Johnson ! as I will be returning in a couple of weeks to get additional work done!!
4/11/2024
Pamela B. VERIFIED CUSTOMER
Keep up the great work.
4/10/2024
Theresa M. VERIFIED CUSTOMER
None at this time
4/10/2024
Marjorie M. VERIFIED CUSTOMER
I brought my RAV4 in for brakes, Brake flush and an engine air filter. My text message showed cabin air filter so I went back to the desk and asked him to change that. Upon arrival at home I cleaned out the inside of my car and took winter stuff out of my glove box only to find I couldn’t close it. I managed to get it close, but I have a feeling that the cabin air filter has interfered with the opening and closing of the glove box.
I was not happy with this situation.