I trust Scott to be honest with me. As a result I am confident my car is being serviced properly and am inclined to agree to his recommendations for needed maintenance beyond routine service. Thanks
4/17/2024
Margaret H. VERIFIED CUSTOMER
Randy was very professional in his dealing with me. My total bill was almost $1020, an amount I did NOT want to put on one credit card. He allowed me to split the bill among 5 different credit cards.
He told me that I would probably notice a smother ride following my repair. I did! I also had asked Randy to make sure my radio station was not changed by the repair staff. (It had been on a previous visit.). The radio station, when I started my car, was on my preferred station.
Thank you Toyota repair staff & thank you Randy!!!
4/17/2024
Carol L. VERIFIED CUSTOMER
Did a great job and also offered a savings with the 3x oil change package
4/17/2024
Nitka G. VERIFIED CUSTOMER
Ian was incredible. I really appreciated him and his service. My only complaint about Ian was that, after he took my credit card number, he put me on hold for 30 minutes. I guess he forgot about me and I finally hung up. That said, the repair services offered were unnecessary and overly expensive. I was quoted $4,000 for an entirely new secondary air pump system. Some of the existing parts were 6 months old. When I mentioned this, I was told that, when a secondary air pump fails, the whole system must be replaced because the failed pump floods the system with a foam that ruins it. I mean... wow, that's some bold BS. Also, I'm not super happy that I was charged $190 for the diagnosis when I walked in with the error codes (p2433 and p2445) and diagnosis already.
4/17/2024
Olabisi I. VERIFIED CUSTOMER
Scott Gardunio is a kind and pleasant guy. The car was picked up and returned timely. Thank you!
4/17/2024
Jose I. VERIFIED CUSTOMER
NA
4/17/2024
David A. VERIFIED CUSTOMER
The service was great as always.
4/17/2024
David C. VERIFIED CUSTOMER
JP went above and beyond !
4/17/2024
Greg M. VERIFIED CUSTOMER
Scott was VERY informative and fun to be around. A great combination!
4/17/2024
Evan L. VERIFIED CUSTOMER
Randy usually takes care of checking my 4runner in and makes it simple and easy for me - always appreciate the help and making sure it’s serviced thank you!
4/17/2024
Stephanie L. VERIFIED CUSTOMER
The service was fast and was able to extend my maintenance package, Scott was helpful in discussing that!
4/17/2024
Margie F. VERIFIED CUSTOMER
Nick was professional and friendly!
4/16/2024
Mike C. VERIFIED CUSTOMER
JP is always very thorough and answers all questions. Highly recommend!
4/16/2024
Ally S. VERIFIED CUSTOMER
Thank you for your good work. It's been a 5 year. Have you guys been working on my car Highlander Thank you with the Mr Scott..
4/16/2024
Steven S. VERIFIED CUSTOMER
Well done!
4/16/2024
Valerie B. VERIFIED CUSTOMER
Zane provided excellent customer service and support in helping me make my new car decision and purchase. Wish they were all like him!
4/16/2024
Peter B. VERIFIED CUSTOMER
Good service. Done in half the estimated time. Professional.
4/16/2024
Gary B. VERIFIED CUSTOMER
Very fast service today!
4/16/2024
Frank M. VERIFIED CUSTOMER
Nick was friendly
4/16/2024
Theresa R. VERIFIED CUSTOMER
Randy was very patient and kind, and I greatly appreciate the help with getting my truck on the up and up for repairs. You are lucky to have him at your institution.