I have trusted Scott for many years with my RAV4. Prior to that I had a Ceilica that I maintained and got 423,000 miles before I traded it in for my current car. I don’t work on RAV4 at all. Instead I trust Scott.
4/23/2024
Joanne E. VERIFIED CUSTOMER
Fast and efficient as always
4/23/2024
Bruce G. VERIFIED CUSTOMER
My service guy was Nick Arbuckle
4/23/2024
Shannan B. VERIFIED CUSTOMER
Ashley was a great help. Very kind!!
4/23/2024
Clayton C. VERIFIED CUSTOMER
Maybe I am not seeing the whole picture, but I think having to wait 2 weeks plus for a simple oil change is a bit much. When I called in the lady who set appointment said that was all that was available.
4/23/2024
Emily C. VERIFIED CUSTOMER
Very good communication and service was done to my satisfaction
4/23/2024
Diane B. VERIFIED CUSTOMER
You were able yo get me in today and the work was completed quickly. Thank you!
4/23/2024
Ryan S. VERIFIED CUSTOMER
Scott is the man!
4/23/2024
Carlos D. VERIFIED CUSTOMER
I had to come back to rotate the tires, that were supposed to be rotated during the service, but the staff just forgot about it
4/23/2024
Hank W. VERIFIED CUSTOMER
We frequently have a hard time answering surveys at our old age but go ahead and send it and we’ll see how we do.
4/23/2024
Mikayla N. VERIFIED CUSTOMER
Skilled and helpful, with true follow-through! Thank you very much!
4/23/2024
Bryce B. VERIFIED CUSTOMER
He accommodated our extenuating circumstances without letting all the inconveniences show. We appreciated that.
4/23/2024
Steve S. VERIFIED CUSTOMER
I needed to get oil change and I was just a walk in and they made sure my truck was done on time really good service. I really appreciated that they got me in today without me. Having an appointment service was excellent Scott was great and I appreciate everybody at Toyota service department. And everybody else, and I always recommend you guys
4/23/2024
Barbara H. VERIFIED CUSTOMER
In and out in 52 minutes - awesome. Thank you for taking good care of our car.
4/23/2024
Manuel R. VERIFIED CUSTOMER
I was in and out within an hour as I requested. I have special family needs that require I get home quickly. THANK YOU !
4/23/2024
Jeremie R. VERIFIED CUSTOMER
Nicholas was excellent, thorough, and went above and beyond. I truly appreciate his customer service.
4/23/2024
Mei M. VERIFIED CUSTOMER
Ashley Malcom was awesome! I genuinely enjoyed her enthusiasm and willingness to help. She was the best Toyota rep I’ve ever worked with!
4/22/2024
Isaiah J. VERIFIED CUSTOMER
Kiac Ferrracciu provide great service. He was help and kind. Kept me informed the entire time. I would say his customer services was better than chick fa la and they are always on point. Thank you very much!!!!
4/21/2024
Roberta S. VERIFIED CUSTOMER
The service was a two part service taking almost two and a half weeks. The first time I brought the car in, the wrong wheel was sent out for repair. All the wheels were not checked. When I received the car back on Friday, I didn’t immediately drive it very far. On Monday I had an appointment on North Union. I drove it up with no problems, but when I came out of my appointment the same tire was deflated again. It cost me with AAA insurance $40 to transport my car back to Toyota and another week without it. It was a frustrating experience.