Jp Peltier was absolutely awesome! Definitely a great advocate and instills a feeling that he genuinely cares for you which is rare from most people’s perspectives/experiences with car dealer service representatives. Give him a damn raise. Hell, clone him and fire the rest of the service department. In all seriousness though, I have only had good experiences at Corwin Toyota’s service department. Keep it up.
4/19/2024
Sharon B. VERIFIED CUSTOMER
Very friendly and did a great job explaining everything
4/19/2024
Ivaylo B. VERIFIED CUSTOMER
In and out in less than a hour. Asked follow up questions about my previous visit. Provided info on extended Toyota care.
4/19/2024
Michael T. VERIFIED CUSTOMER
Helpful even at closing time!
4/19/2024
William F. VERIFIED CUSTOMER
Excellent service. You fixed what was wrong. You finished the job earlier than you told me. KC was very pleasant and helpful.
4/19/2024
Maria Purita. VERIFIED CUSTOMER
We had a great experience with the services provided by Kaic Ferracciu and the company. Thank you!
4/19/2024
Michael D. VERIFIED CUSTOMER
JP took great care of my 4Runner! The job was complete 3 hours ahead of schedule!
4/19/2024
Korinne C. VERIFIED CUSTOMER
Scott, thank you for taking my concerns so seriously. When I picked up my car, it was an absolutely different experience than when I dropped it off, I felt listened to and heard and they were spectacular at the desk. It happened to be the same two of the three guys that I had met when I dropped off the car. So thank you for helping me to not feel silly about bringing it up into making customer service matter.
4/19/2024
Yahiline A. VERIFIED CUSTOMER
Scott is always a pleasure to work with. He’s the best.
4/18/2024
Mark B. VERIFIED CUSTOMER
Scott had good ideas on how to troubleshoot the electrical problems we were having and the mechanic provided a good summary of recommendations
4/18/2024
Bruce G. VERIFIED CUSTOMER
Nick took great care of us!
4/18/2024
Community Alternatives. VERIFIED CUSTOMER
Nicholas provided excellent customer service. However, the communication of letting us know when the vehicle was ready was rather frustrating. I called several times to see where they were at work the vehicle and never got an answer. Was told that Nicholas was away from his desk and would call me when he got back to it, never heard from him,. Called again same thing with Dillon he said he'd call me back in 10 min 30 minutes went by I called back to be on hold forever. Vehicle was promised at 2pm I finally got it back after 3pm. Kind of frustrating as I to have a department to run at CAE and lack of communication was frustrating, next time might take it to another approved location to give someone else a try. Key word there is might.
4/18/2024
Lisa D. VERIFIED CUSTOMER
Ian got me in quick and kept me updated on the status of my 4Runner. Excellent customer service!
4/18/2024
Chantal L. VERIFIED CUSTOMER
Great service
4/18/2024
Cody B. VERIFIED CUSTOMER
The service itself took a little longer than I would’ve like, but it was a busy day so it’s understandable. All in all great customer service!
4/18/2024
Anetone L. VERIFIED CUSTOMER
Thank you so much for the opportunity and the job well done. Thank you for your service.
4/18/2024
Roger B. VERIFIED CUSTOMER
I would like to thank the dealer for going the extra mile
4/18/2024
Betsy M. VERIFIED CUSTOMER
JP was above the norm in assistance. He helped me with a small fender problem on the car.
4/17/2024
Anna J. VERIFIED CUSTOMER
I cannot say enough positive things about JP Peltier and his service department. Prior to coming to this dealership, I had constant issues. I am thankful to have found a trustworthy dealership, but most importantly, a service advisor that goes above and beyond to ensure quality execution start to finish. I never have to worry and that’s a huge relief. I will undoubtedly continue to work with JP and be a lifetime customer of his and to this dealership.