Nick was great in keeping us informed and he was easy to talk with and made sure we understood what was going to happen.
4/12/2024
William F. VERIFIED CUSTOMER
I was very pleased with Kaic and others who communicated with me. I am well pleased. Thanks
4/12/2024
Stephen M. VERIFIED CUSTOMER
My issue was not with KC, but rather the $27 miscellaneous charge for shop fees and waste recycling. I had one visit left on my prepaid oil change package and was having that service performed. I had been hearing a strange flapping or rattling sound under the drivers side. I agreed to the $150 diagnostic fee with no guarantee of fixing anything, but with the offer of taking that $150 off any needed repairs. Evidently that is only for labor. The issue was loose mud flaps. I understand the diagnostic charge, despite thinking it is excessive, but the parts and waste recycling charge for replacing and tightening a few screws was offensive.
4/12/2024
Zach K. VERIFIED CUSTOMER
Nick was great and answered all questions, service was timely. I value both.
4/12/2024
Karinna K. VERIFIED CUSTOMER
During my recent visit to Toyota of Colorado Springs, I had the pleasure of being assisted by Kaic, who, despite only being on the job for seven days, his performance reflected the knowledge, efficiency, and confidence of a seasoned professional. Beyond excelling in his role, Kaic's strong interpersonal skills and unwavering integrity made the entire experience refreshing and confidence-inspiring. I sincerely hope that Toyota of Colorado Springs recognizes Kaic as the valuable asset he is and takes proactive steps to invest in nurturing his evident leadership potential. It would be unfortunate for another organization to seize the opportunity to benefit from his exceptional talents.
4/12/2024
Messouda C. VERIFIED CUSTOMER
Like always, Scott was very professional, efficient, and made the whole process stress free.
4/12/2024
Shirley B. VERIFIED CUSTOMER
In and out in about 11/2 hours for an oil change and tires balanced and rotated. Scott is awesome
4/12/2024
Camilla B. VERIFIED CUSTOMER
Kevin was wonderful
4/12/2024
Victor N. VERIFIED CUSTOMER
K C did well.
4/11/2024
Mat S. VERIFIED CUSTOMER
Excellent service
4/11/2024
Jessica C. VERIFIED CUSTOMER
Nicholas Arbuckle was the most professional and helpful associate I’ve ever worked with. He helped me with a temporary fix until my vehicle could get in 2 weeks later for the next availability and was able to fix it for a great price. He displayed great mannerism and was very warm and welcoming. I’ll definitely reach out to him for future Toyota work.
4/11/2024
Maggie E. VERIFIED CUSTOMER
Kaic is a polite, knowledgeable professional in his field.
4/11/2024
Brian M. VERIFIED CUSTOMER
Kevin is always very professional and straightforward.
4/11/2024
Leah R. VERIFIED CUSTOMER
Ray Heddy was absolutely fantastic. From the moment I called the dealership 6 months ago requesting to look at a 2024 Tacoma to the day it arrived in the dealership. Ray was always in touch and updating me about what was going on and was so relatable, professional, informed, and an absolute pleasure to work with. It is evident he believes in Toyota and strives to ensure the buyer is always comfortable and happy. I never imagined a car salesperson to be so wonderful but he truly delivered.
4/11/2024
Michael K. VERIFIED CUSTOMER
Scott did a great job from the check in time to check out time. The car was ready as expected on time. Scott answered my questions. Overall. I am happy with the service and am a satisfied customer.
4/11/2024
Joshua B. VERIFIED CUSTOMER
Great service! Always helpful!
4/11/2024
Anthony L. VERIFIED CUSTOMER
The staff was very professional and helpful. It was a very pleasant experience!
4/11/2024
Rb B. VERIFIED CUSTOMER
Wouldn't say "completely", but mostly ...
Randy was great, though.