I was fairly frustrated that I spent an unknown amount of time waiting for my vehicle to be ready only to be told that Kevin was waiting for me after virtually sending the inspection report, which every other time I have received an oil change at this dealership my advisor has come to where I had been seated inside the dealership waiting. I am also frustrated that there were nearly $3,000 of recommend service items that were not explained in terms of what they were, or urgency. I consistently get my vehicle serviced at this Toyota dealership as I had a great deal of trust that I was being informed honestly about my vehicles maintenance needs. I will need to consider if that is the case at this time.
5/4/2026
Christopher H. VERIFIED CUSTOMER
Fast, professional and got my truck back quickly on a Friday afternoon. Excellent service!
5/3/2026
Deborah J. VERIFIED CUSTOMER
Sarah was great and very helpful.
The whole service was around 5 hrs which was much longer than usual, although Sarah informed of us only 1 alignment specialist.
Also we noted, there was a spill stain inside/outside of drivers window that was not there prior to the appointment.
5/3/2026
Bob K. VERIFIED CUSTOMER
Helpful, polite and friendly as always
5/3/2026
Franklin T. VERIFIED CUSTOMER
He knew what it was, knew what to do, and did it quickly
5/3/2026
Anthony B. VERIFIED CUSTOMER
Failed to reset oil change notification due message
5/3/2026
Tiffany J. VERIFIED CUSTOMER
Scott always takes great care of me and I know my vehicle is in good hands. Scott is very thorough and never makes me get extra work done on my vehicle that’s not necessary. Thanks Scott for making me feel like family.
5/3/2026
Adam R. VERIFIED CUSTOMER
Very helpful and followed through. Thank you Charles
5/3/2026
Jim C. VERIFIED CUSTOMER
She was friendly, competent, and efficient. I enjoyed working with her.
5/3/2026
Eleuterio C. VERIFIED CUSTOMER
Good service. The person I got was great thank you!
5/3/2026
Annette D. VERIFIED CUSTOMER
Sarah was great….. kept me informed of status & explained everything to me. Answered all my questions. Was very professional.
5/3/2026
Janice H. VERIFIED CUSTOMER
I didn't receive the opportunity for someone to share the findings with me before I decided to find someone to talk over findings of my vehicle before everything was to include paperwork was completed. I waited until I finally decided to find someone at shop, but Kevin met me before I reached the checkout counter & he apologized for the wait.
5/2/2026
Suzanne L. VERIFIED CUSTOMER
Strather was GREAT! I'd be glad to use him again.
5/2/2026
Justin H. VERIFIED CUSTOMER
Charles was exceptional today! He exceeded all expectations as he helped me with my truck service. He was so helpful looking back over the service history and recommending what we should focus on for today’s appointment. He went over and above in his efforts to help. I am looking forward to having him assist me in the future when the need arises.
5/2/2026
Susan P. VERIFIED CUSTOMER
Ashley was welcoming, friendly, professional and met my expectations to get timely service. Thank you.
5/2/2026
Matthew M. VERIFIED CUSTOMER
The service was awesome and fast and Charles was amazing and explained everything great
5/1/2026
Eric V. VERIFIED CUSTOMER
Very satisfied with experience at business. Sarah was very professional and so what's the rest of the staff.
5/1/2026
Michael A. VERIFIED CUSTOMER
Thanks for taking the time to further research and address the wiring issue.
5/1/2026
Jennifer K. VERIFIED CUSTOMER
Fabulous service! I was impressed with how quickly and efficiently my car was serviced. Great communication from a professional crew. Thank you.