I live in Des Moines, but was in Omaha for vacation. I decided to get recall work done at Baxter Toyota. Wow! What a great experience. Everyone was kind, professional and helpful. Best customer waiting area I’ve ever been in. So much better than Toyota if Des Moubes. Definitely a 10 out of 10!
6/18/2025
Robert W.. VERIFIED CUSTOMER
My service experience today with Johnny was excellent. However, I have waited for several weeks to get the service completed because my sales person did not return my calls inquiring how and when I could get the protective film applied to the Highlander. We paid for this at the time of purchase. The follow up was not great but after speaking to Evan on Monday arrangements were made to get the job done today.
6/18/2025
Julie C. VERIFIED CUSTOMER
Satisfied with the service.
6/18/2025
Jainam S. VERIFIED CUSTOMER
Everything was nice and perfect
6/17/2025
Steve G. VERIFIED CUSTOMER
Excellent service by Ethan and the team.
Top notch!
6/17/2025
ANDREW R. VERIFIED CUSTOMER
Nate was so cool, so polite and pays close attention to detail. I hope I get to work with him again.
6/17/2025
Joefrey K. VERIFIED CUSTOMER
Vehicle was heavily scratched during service. Will be bringing in tomorrow.
6/17/2025
Jeffrey T. VERIFIED CUSTOMER
Davis Dawson was at the top of his game when I arrived. He was right there to greet me, providing information regarding the service being performed today. Very professional,courteous and friendly. As soon as I was alerted the service was completed Davis was right there to provide the car and a thank you. Much Appreciated
6/17/2025
Tracy S. VERIFIED CUSTOMER
Very fast and efficient service today.
6/17/2025
Ronald S. VERIFIED CUSTOMER
I very much appreciate the service I received. It was a not a scheduled appointment. Nick was able to get me in and out the same day. Thank you
6/17/2025
Alan R. VERIFIED CUSTOMER
Excellent!
6/17/2025
Joshua M. VERIFIED CUSTOMER
Mike and Dylan were very knowledgeable and helpful, made the experience unforgetful even during long waiting periods and lots of paperwork, great people on your team glad to have gone to this dealership
6/17/2025
Jerry W. VERIFIED CUSTOMER
Very good service
6/17/2025
Sean C. VERIFIED CUSTOMER
Thanks for everything! Nick and the whole team did a great job communicating and keeping me updated through the app. I appreciate the work ya’ll did!
6/17/2025
James M. VERIFIED CUSTOMER
It was good
6/16/2025
XUEFENG W. VERIFIED CUSTOMER
Answer questions cleanly, professional
6/15/2025
Amanda H. VERIFIED CUSTOMER
Davis was very courteous and a great representative for your team. Explained work to be performed completely. Answered all questions before and after service. Check out and payment went quickly. Thanks Davis for providing me with excellent service.