Baxter Toyota of La Vista Auto Repair Service

Always great work

Nick was very easy to work with. He knows his job and very professional

Fast service.????

First service on 2025. Everyone was great.

Nate was perfect in all aspects of what we experienced. Fantastic employee.

Easy to check in and a great lounge for waiting. The service was quick and efficient! Staff is friendly and listens to my questions. There is a reason we own 3 Toyotas all purchased from Baxter Omaha.

Nate was so helpful in getting my work done on my RAV. He was there with my last service and did an excellent job then. Better keep him on the staff! Time will tell if the actual mechanical work was excellent, but I have not been disappointed in the past. Thank you!

Davis is always nice and gets all my questions answered.

My service technician was Nate. He did a great job and followed up in a professional manner. Everything worked with a car when I picked it up.

Great support! Prompt service! Will be happy to return again!

Jonathon is a true asset to your company.

Excellent service and very good facility compare to other service centers in town.

Great service today. Knowledgeable staff, prompt service.

I was greeted promptly upon my arrival. We worked through the intake sheet and was told I would hear from the facility soon, which I did. Within an hour or so I was told how the checkup went and soon after told my car was “ready to go home.” I have two Prius (Prii?) and have always relied on Baxter for their care. I will undoubtedly continue.

My service advisor Nick was great and I have no complaints about him. He did a great job. I took my car in to have the battery system inspected. They recommend that I replace my alternator for about $850 and I accepted the install. Once I arrived back home after the alternator replacement I thought I might check the battery terminal voltage to make sure everything was good. Turns out, the battery voltage was below 12V and the new alternator was not plugged in (I can provide photos if needed). I was able to plug it in myself however if I had not checked my battery immediately after the service appointment it would likely have died randomly potentially leaving me stranded on the road, incurring more service costs to me. While I understand that accidents happen, it is unacceptable to me that I should have to review service work myself when I’m paying over $800 for certified Toyota dealer service. Furthermore, this suggests to me that the battery system was not tested after the alternator was replaced as it would have been immediately obvious that the alternator was not hooked up if the battery terminal voltage was tested while the car was idling after the install. I have been taking my car in for service for 10+ years at Baxter and I am considering purchasing a new vehicle from the dealership since my car is getting old. This is the first time there has been a problem. I hope to continue doing business with Baxter Toyota in the future. Thank you.

Ethan is amazing, always available to email and talk for any maintenance I needed and helped with my warranty process. I normally despise going to dealerships, but this one was the easiest I’ve ever had to deal with. Ended up saving myself about 6K dollars with his help. Cannot recommend Baxter La Vista enough.

Great service! Pleasant staff and courtesy driver was great

We are leaving the Omaha area and hoping that we find the same type of service in Florida where we are ending up at.

Got mileage wrong which made me have to come back AGAIN in 1,200 miles for suggested service Could not figure out how to move headrests or slide back seats forward when asked to help Put sticker for next oil change on window of car 1,200 miles from current

Jonathan was very helpful since I am a little handicapped due to a fall and a broken left wrist and a bad back. He explained everything to me that was OK with the car and I didn’t need any further work done other than the routine that was performed by the mechanics. He even went and got my car where it was parked out in the parking lot further away and brought it into the bay so that I didn’t have to walk that far. He is an awesome asset to the Toyota company here in Lavista and I would like him to know that I appreciate everything that he did for me.