Have always been satisfied, Nate has always been upfront with me and explained things to me which I'm grateful for. He's always been a polite gentleman.
7/10/2025
KIMBERLY S. VERIFIED CUSTOMER
Nick did not return my call. Ethan was going to just let me leave with out showing me how the truck cover worked. There was no quote given in 3 calls to your facility. I still came there and then your people don't know what is going on. This is why I quit coming there for my oil change.
7/10/2025
Vincent A. VERIFIED CUSTOMER
Good work. Thanks
7/10/2025
BARRY G. VERIFIED CUSTOMER
I am concerned that after having my vehicle serviced last week, the wheel should have been tightened so I wouldn’t have to have returned to get it done—that being said all employees were very courteous
7/10/2025
James A. VERIFIED CUSTOMER
Ethan met me at the car when I pulled in. He looked professional He acted professional. He represented Baxter Toyota well. When he checked me out we discussed the various options for future car maintenance. Then I got into a freshly washed car - nice! Sets the day off right! Thank you. Very positive experience
7/10/2025
Susan K. VERIFIED CUSTOMER
Nate was outstanding as he usually is when we’ve worked with him before! He really goes the extra mile to give you the best customer experience possible!!
7/10/2025
Kevin F. VERIFIED CUSTOMER
Both Ethan and the mechanic did a great job on keeping updated on everything.
7/10/2025
Robert P. VERIFIED CUSTOMER
Great service
7/10/2025
NICHOLAS S. VERIFIED CUSTOMER
Great service, good people.
7/9/2025
Robert B. VERIFIED CUSTOMER
The service was quick and well done. Nate was great and helped me with my mobility issue.
7/9/2025
Denise M. VERIFIED CUSTOMER
One of the reasons for the visit was the safety recall on the vehicle.
I was informed that the safety measures could not be completed unless I purchased a new $225 battery for the car.
I am confused as to how a manufacturer can issue a safety recall due to an issue created by them and require the owner to spend $225 to have the work completed.
I am very frustrated with this situation.
7/9/2025
Barbara Y. VERIFIED CUSTOMER
N/A
7/9/2025
Joan S. VERIFIED CUSTOMER
I came for an oil change. I waited and was leaving in 45 minutes. That was awesome! Big thanks to Nate and the team!!!
7/9/2025
Michelle W. VERIFIED CUSTOMER
Ethan was very helpful and made sure I was kept in the loop on the process of my maintenance. He is always very friendly and honest about the repairs that are needed for my vehicle. I appreciate that very much
7/9/2025
Michael M. VERIFIED CUSTOMER
Completely satisfied!
7/9/2025
Kip C. VERIFIED CUSTOMER
Always great service! I appreciate that the waiting area is clean, comfortable and spacious!
7/9/2025
Mike D. VERIFIED CUSTOMER
Professional, personable, and timely - the consistent quality of service is impressive. Everyone from in-house personnel to the courtesy driver were great. The sense I feel from the folks at Baxter is that you want and appreciate my business. Thank you.
7/8/2025
Russell G. VERIFIED CUSTOMER
Always happy with your work Ethan does a great job
7/8/2025
Darrell S. VERIFIED CUSTOMER
Job well done, only complaint is the driver seat settings were cleared