I appreciate fitting me in. I had battery died and I needed a quick replacement. Great customer service. Quick and easy. Very friendly staff all the way through including the gentleman walking around offering coffee
4/30/2024
Kathleen S. VERIFIED CUSTOMER
He was very professional! I had previously been to another dealer in town and I will be getting my car serviced at Baxter from now on.
4/30/2024
BRAD B. VERIFIED CUSTOMER
There has been very little communication, we bought our vehicle over a month ago, we have had it in our possession for 3 days. We call with no response back, we have talked to sales manager who has made.promises and not delivered. He said he would call us on a Monday and finally on Friday we got ahold of him. We have a lot of questions and concerns about the car and what our options are and would really like to talk to someone about it.
4/28/2024
Anthony M. VERIFIED CUSTOMER
Great Service!
4/28/2024
Schaefer Farms. VERIFIED CUSTOMER
Nate was great . Very friendly
4/27/2024
Leonard P. VERIFIED CUSTOMER
The guy gave me a $10 discount.
4/27/2024
Leslie M. VERIFIED CUSTOMER
They did a great job of keeping us safe during the recent tornado scare. Great job to all employees.
4/27/2024
Nicole H. VERIFIED CUSTOMER
Every time I go in they never to see if I have warranty. They always tell me I have to pay and I tell them I have warranty. I actually paid for it once and have never been refunded. I wish I would have bought from someone. Plus last time I was need they never fixed the sensor on my tire. Again, they did it again. Now I have to take it back because the sensor is still on. Last time they told me that it was broke. I told them to fix it this time and it still was not fixed. Now I have to take it back. I am very upset and disappointed.
4/27/2024
Allison A. VERIFIED CUSTOMER
Keith, the courtesy driver, was very kind and helpful! Ethan also helped when Paul was assisting another guest. I appreciated Bryce's videos to explain the inspections.
4/27/2024
Michael B. VERIFIED CUSTOMER
Thanks
4/26/2024
Erin T. VERIFIED CUSTOMER
It took 2.5 Hra for my scheduled oil change, new wipers and a new battery. I was told when I arrived that it wouldn't take too long and courtesy car wasn't around. I told the man when I arrived what was needed and so he knew, if the approximate time to get things done. He said it wouldn't take too long. So I waited and then another guy came out and said that my original guy had left , so he was taking over. He wanted to quote me. I had been there an hour and a half at this point, and I was shocked that they hadn't yet done the battery or wipers. They guy who originally greeted me was sitting there when I finally checked out, he really hadn't left. Someone dropped the ball and I'm pretty sure they forgot about my car/ me and that why it took 2.5 hours. I'm disappointed, because I used to get quick and thorough service at Baxter Toyota and now it seems like these people in the service department, really don't care, nor do they want to work.
4/26/2024
Ashley B. VERIFIED CUSTOMER
From the results he sent he done a great job I was very pleased
4/26/2024
David W. VERIFIED CUSTOMER
Excellent service
4/26/2024
Edwyna C. VERIFIED CUSTOMER
Very good. I trust Chance.
4/25/2024
Ryan H. VERIFIED CUSTOMER
Used clear communication and met all expectations. Very professional, courteous, and efficient.
4/25/2024
Martin C. VERIFIED CUSTOMER
Chance always does a very thorough job of making sure that we are completely pleased with the job. He is fantastic with customer service!
4/25/2024
Michael B. VERIFIED CUSTOMER
Everything is repaired, completed on time, and kept informed. Thank you!
4/25/2024
Cheryl C. VERIFIED CUSTOMER
Always receive great service from Chance and the service and parts team.