Nick was great to work with! Service Department was
Professional and customer -centric.
3/6/2026
Arlene W. VERIFIED CUSTOMER
I was very impressed that the technician troubleshooted the issue and was able to fix the problem easily. This resulted in no expense to me.
3/6/2026
Paul R. VERIFIED CUSTOMER
Had a great experience from beginning to end. I really appreciated the frequency of the work updates and the quickness of the service. Other customers were waiting for their vehicles and were all given the same quality of service I received as far as I could tell. Great job Baxter and Nate!
3/6/2026
Jane F. VERIFIED CUSTOMER
Ethan is always wonderful and very helpful to me. I appreciate all the work he has done for me.
3/5/2026
Charles D. VERIFIED CUSTOMER
****-****-xxxx
3/4/2026
Thomas V. VERIFIED CUSTOMER
Nate is a great service manager and took care of my needs.
3/4/2026
Alan N. VERIFIED CUSTOMER
Ethan was great. He even researched a question we had about a possible adjustment for our fuel readings. He was able to find a bulletin on this issue and you all were able to fit the procedure in on our service appointment today. Plus, we greatly appreciated the loaner car.
3/4/2026
LINDA D. VERIFIED CUSTOMER
Almost everything was very good, however, I noticed on the “mark off “ sheet that “tire rotation” wasn’t checked. I understood that it would be done. Thank you for looking into this.
3/4/2026
Richard B. VERIFIED CUSTOMER
Solid service.
3/3/2026
Robert H. VERIFIED CUSTOMER
Ethan has GREAT customer skills.
3/3/2026
Keith R. VERIFIED CUSTOMER
Ethan was very accommodating with applying a service special for my visit.
3/3/2026
Dana K. VERIFIED CUSTOMER
Thank you. See y'all when the next oil change is due.
3/3/2026
Douglas G. VERIFIED CUSTOMER
Jonathon Booker was the best service representative we’ve had at your place since purchasing our Toyota at your business.. He took the time to explain my warranty to me. He was very courteous and professional. If I own my own company, he’d be the first person I would hire from your business. He had t knowledge, customer service skills ,and had a great skill and ability to communicate. He has such a positive attitude and energy that makes me want to buy a second car from you. He was totally awesome and please relay our message. Thank you for such a great employee and I would recommend a raise for him.
3/1/2026
Mark Z. VERIFIED CUSTOMER
Prices continue to remain extremely high. Not necessarily fair/reasonable but inflated for unknown reasons to the outside industry customer. When labor costs are at least double the parts cost. It's hard to swallow.
3/1/2026
Scott C. VERIFIED CUSTOMER
Daniel Price did a great job of keeping me informed and updated on the progress related to the repair of my vehicle.
3/1/2026
Ella P. VERIFIED CUSTOMER
I feel that my concerns regarding my car problems were not fully addressed and when I received my car back the problems were still present
2/28/2026
Leonard B. VERIFIED CUSTOMER
Thank you for your friendly service
2/28/2026
William M. VERIFIED CUSTOMER
I am very impressed with the service and facilities at Baxter Toyota. We will continue to bring our vehicles here for service, and Baxter will be our first visit when it’s time to trade them in!
2/28/2026
Lindsay P. VERIFIED CUSTOMER
Nate is awesome, anytime I’ve been in there, he is so accommodating and willing to go the extra mile for a customer. I will come back because if his customer service.
2/28/2026
Huey O. VERIFIED CUSTOMER
Nate was great. Extremely professional and helped diagnose and suggest a good maintenance strategy for my RAV 4.