It was great--even fun--to see the videos of technicians professionalism covering the parts inspected and their assessment. The process was streamlined and was more quickly accomplished than I expected
2/22/2026
JIM R. VERIFIED CUSTOMER
Daniel was very pleasant, very attentive to my complaints with the car and answered all my questions. He’s a great asset and I trust you are taking good care of him.
2/22/2026
Alexander W. VERIFIED CUSTOMER
I liked working with Danny. He was pleasant and easy to work with.
2/22/2026
RYAN D. VERIFIED CUSTOMER
Car was finished ahead of schedule.
2/22/2026
Alanna M. VERIFIED CUSTOMER
Baxter service department is always fast and professional. Always nice and smiling. The waiting area is always clean.
2/22/2026
Rickey J. VERIFIED CUSTOMER
Staff was very helpful from sales to service.
2/22/2026
Kelly C. VERIFIED CUSTOMER
Cabin filter cover was not replaced and left sitting on my center console at the completion of my service appointment. I placed it back in its proper position in the glove box myself before leaving the dealership. No call needed. Just giving honest feedback….
2/21/2026
Jacob A. VERIFIED CUSTOMER
I was sold an inspection service, for $111. I told them what to inspect for. I pointed out what was already wrong with the vehicle. The “mechanic” did an “inspection” taking a picture of the tire that I already pointed out(thats fine). But the “mechanic” didn’t inspect the area I asked him to hence: My steering wheel still wobbling AFTER I got an alignment done. To charge someone that much($111) and complete just miss the whole point of the inspection; that’s laziness and poor craftsmanship. Toyota stands for so much more than this lack of care. Disgrace to the brand.
2/21/2026
Tim S. VERIFIED CUSTOMER
Victor was great and was very helpful
2/21/2026
David F. VERIFIED CUSTOMER
Ethan was very helpful! He told me what was very necessary on what needed to get done with my vehicle and told me what could wait till next time.
2/21/2026
Jay M. VERIFIED CUSTOMER
Great service!
2/20/2026
Mina J. VERIFIED CUSTOMER
Ethan Feist the service advisor was very professional and did an amazing job
2/20/2026
Candace G. VERIFIED CUSTOMER
Thank you Ethan!!
2/20/2026
Chris B. VERIFIED CUSTOMER
A small water bottle was left in my truck. Normally I wouldn't care about it but it was half drunk out of. I'm sure it was a mistake so no harm no foul.
2/20/2026
Sisters Of. VERIFIED CUSTOMER
Nate is a pleasure to work with. He continues to follow up on any vehicle issues. He pleasantly communicates on a timely way. I trust that Nate will take care of my car to keep me safe on the road.
Thank you Nate.
PS. Nate works well with Wheels & together they keep my 2014 car in the best condition possible .
2/20/2026
JANET B. VERIFIED CUSTOMER
Ethan has helped me several times and he has always given me excellent customer service. Thanks again, Ethan!
2/19/2026
Justin L. VERIFIED CUSTOMER
Ethan did a great job! His customer service is top notch.
2/19/2026
Bradley A. VERIFIED CUSTOMER
Ethan was great and very responsive. Open and honest about the process and pricing. Yall have earned your 4.8 star rating!!
2/19/2026
Joseph S. VERIFIED CUSTOMER
Ethan is excellent. A GREAT asset for Baxter. Polite, friendly, positive and informative. Really appreciate when he is assigned to our vehicle service. THANK YOU!
2/19/2026
Gerald W. VERIFIED CUSTOMER
Keep up the good work. That's why I keep coming back. Thank you.