Ethan is always professional and kind! He’s my favorite tech to work with! I am always confident he will explain things in a way I can understand.
10/5/2024
Paige H. VERIFIED CUSTOMER
Nate has excellent customer service. He is a good listener and kind. I overheard him on the phone with another customer and he was really helpful and respectful.
10/5/2024
Sabrina C. VERIFIED CUSTOMER
I previously have taken my car to the Village Pointe Toyota and always had an unpleasant experience. Someone recommended to try going to Baxter instead and my experience was 1000% better. Employees were kind, knowledgeable and transparent of prices and services. I will forever be brining my car to Baxter. Thank you!
10/5/2024
Geni E. VERIFIED CUSTOMER
The only issue is that there was a black rectangular plastic cover that was left on my passenger floor. I am guessing it belongs on my car somewhere.
10/5/2024
Andrew N. VERIFIED CUSTOMER
Good job
10/5/2024
Brett H. VERIFIED CUSTOMER
Great job
10/5/2024
Rita B. VERIFIED CUSTOMER
18-month checkup was efficient and took a reasonable amount of time. Good communication. Comfortable waiting area.
10/5/2024
Jerry W. VERIFIED CUSTOMER
Totally impressed with service
10/5/2024
Juan H. VERIFIED CUSTOMER
Professional people excellent service
10/5/2024
MARGARET M. VERIFIED CUSTOMER
Took a little long but I received a discount.So I was grateful for that very good service
10/5/2024
Stephen M. VERIFIED CUSTOMER
Keep up the good work .
10/4/2024
Michael A. VERIFIED CUSTOMER
Very good service as usual. Usually vehicle is washed before turning back over to me. This time it wasn’t. Only complaint I had. Really no big deal though.
10/4/2024
Donald M. VERIFIED CUSTOMER
Great job by all in service. Thanks
10/4/2024
Blair R. VERIFIED CUSTOMER
Nathan was great. Very informative and prompt with answers and letting me know my vehicle was done.
10/4/2024
Jeff C. VERIFIED CUSTOMER
Got key in timely manner thank s for the speedy service
10/4/2024
Lisa P. VERIFIED CUSTOMER
In and out within 1 hour today. Elizabeth was great too!
10/4/2024
Joe C. VERIFIED CUSTOMER
The maintenance was fine however, the increase in cost was totally unexpected! I know things have increased in cost but your increase was above normal.
10/4/2024
Jane L. VERIFIED CUSTOMER
The staff were friendly and efficient. The work was done earlier than expected. The car was washed.
10/4/2024
Michael B. VERIFIED CUSTOMER
My credit card was declined twice when I tried twice to pay for the work that had been done. I ended up using a different credit card. In checking with the declined cards customer service they could find no documentation of the card being used or declined. This has also happened in the past with a different card.
10/3/2024
Mariulky C. VERIFIED CUSTOMER
Me gustó el servicio y la atención que ustedes me brindaron