Don't depend on cell phones to tell us what is wrong with our needs to be taken care of.
12/11/2025
Bethanie J. VERIFIED CUSTOMER
Great service! Friendly staff. Always a pleasure doing business at Baxter Toyota!
12/11/2025
Stachura (. VERIFIED CUSTOMER
Ty, was very prompt and helpful. I will ask for him in the future if we need service. My only complaint is that for people living on the north side of town your location is not very convenient. Thanks
12/11/2025
Benjamin B. VERIFIED CUSTOMER
Jared does a great job! And I appreciated the reasonable pricing and fast service this time.
12/11/2025
Jeffrey A. VERIFIED CUSTOMER
Jared was awesome to work with. He kept me updated on the status of my vehicle, and was very thorough in describing what was needed. Jared is a perfect example of why I will always make the drive to Lincoln for repairs on my Tundra. My truck is back to normal and I very much appreciate Jared and the service team for everything. There is no other place like Baxter Toyota in Lincoln!
12/11/2025
Jamie M. VERIFIED CUSTOMER
The pricing received for the repairs was unreasonable and not all repairs quoted were necessary. I also don’t like that the service agent doesn’t call to talk about the repairs prior to sending out the text. I like a more personal touch.
12/11/2025
Andrew K. VERIFIED CUSTOMER
It's always a pleasant experience at Baxter. The shuttle service makes it very easy for a one car household. Please don't ever get rid of that
12/11/2025
Samuel M. VERIFIED CUSTOMER
She was great
12/11/2025
Lynn B. VERIFIED CUSTOMER
Great service. Friendly associates
12/11/2025
Jan L. VERIFIED CUSTOMER
I was there an hour and forty-five minutes for an oil change. My time is valuable too
However, took 2 hours and 43 minutes for an oil change and tire rotation. They did advise that I needed a new a battery at 2 hour mark. This is the longest I’ve ever had to wait for service of this type.
12/7/2025
Kay M. VERIFIED CUSTOMER
I wish repair quotes included labor and tax not just cost of parts.
12/6/2025
Steve D. VERIFIED CUSTOMER
Everyone at Baxter is very professional and customer friendly! Such a pleasure to see and experience. We appreciated you fitting our vehicle in for repairs despite we had no appointment scheduled.
12/6/2025
Dave S. VERIFIED CUSTOMER
Good
12/6/2025
Danny P. VERIFIED CUSTOMER
I appreciate being accommodated when I arrived about an hour before my scheduled appointment