Charged me for an alignment and the alignment is STILL off, while I even waited for about 3 hours. Which i don’t mind, but for all the time and money just for that to be off is quite inconvenient.
4/4/2024
Wayne U. VERIFIED CUSTOMER
Don't care to do surveys!
4/4/2024
Michael G. VERIFIED CUSTOMER
Very good service.
4/4/2024
Daniel R. VERIFIED CUSTOMER
Chasity was very professional and courteous.
4/4/2024
Kaarina M. VERIFIED CUSTOMER
Michael was great. It’s the result that isn’t. The fan is now rattling when on.
4/3/2024
Josephine S. VERIFIED CUSTOMER
Upon checking in I was five minutes late the person who checked me and was extremely rude and said we usually never take people who are late especially in the evening appointments. I drove over 45 minutes across town to get there then he asks do you have time to do the service which the other guy replied back after yelling over everybody that yes they do I asked a simple question about if I wanted to get my car repaired there after my hit and run accident and he was extremely rude and said no we don’t do that here and if you want to take it to somewhere we use B&B auto that’s connected to Lexus. I would have appreciated a little bit more kindness upon checking in in the first place, while checking out, the end, individual was very nice and pleasant. However, first impressions are everything, and after nearly 20 years with Toyota I will seriously be considering something else.
4/3/2024
Troy N. VERIFIED CUSTOMER
Service was reasonably quick
4/3/2024
Justin W. VERIFIED CUSTOMER
The team was courteous and wasted no time getting me checked in and the truck back in my possession
4/3/2024
Hailey B. VERIFIED CUSTOMER
I always feel like whatever service I’m in for takes 30 mins longer than they tell me.
4/3/2024
Matthew K. VERIFIED CUSTOMER
Thank you for your quick and reliable service
4/3/2024
Jose B. VERIFIED CUSTOMER
Great service and good advice
4/3/2024
Rose K. VERIFIED CUSTOMER
Great service offered. Happy customer ????????
4/3/2024
Berhane T. VERIFIED CUSTOMER
Yes really I'm satisfied about service and thanks
4/2/2024
Jenna R. VERIFIED CUSTOMER
Michael did a great job. Very helpful and knowledgeable.
4/2/2024
Tuul T. VERIFIED CUSTOMER
Very friendly good service.
4/2/2024
Julie A. VERIFIED CUSTOMER
Thank you for taking care of my vehicle. The maintenance required light was off and I got to relax and wait in a clean, comfortable environment. Thank you again