Appointment at 11:00 am and didn’t get results of safety inspection until 1:00 pm and vehicle about 1:15!
12/19/2025
Jonathan M. VERIFIED CUSTOMER
They did great work, no doubt. The only reason I said “no” is because I knew it was the only way to get this seen. Immediately after I got home from the dealership, I got a text from Edmunds mentioning I’d just had it serviced and my car is in “high demand” and they want to buy it off me.
Is paying hundreds of dollars for service not enough? You have to sign me up to get spammed now? This never happened before. Is making 100s of millions every year selling cars and providing services not enough for Toyota now?
I don’t know if I’ll keep using the dealership now. There are plenty of great, local shops here in town I could go to instead: I don’t need to drive 30 minutes to Toyota so I can get data scraped and spammed in thanks. Local shops which have never signed me up to be spammed.
They do this crazy thing instead where they charge me for a service and deliver the service and that’s the end. Weird, I know. You should try it.
12/19/2025
Daniel C. VERIFIED CUSTOMER
Isaiah performed his task with utmost professionalism. It was my pleasure to meet him.
12/19/2025
Melissa K. VERIFIED CUSTOMER
I felt like I was rushed through as I had to go back to have a different tech and tire guy fix the pressures in my tires as they were supposed to inflate them to the proper level. My dad overinflated them by accident but when I drove 5 minutes down the road I noticed 3/4 were 50 and the repaired tire was 35. I also am concerned he didn’t double check the mileage when entering it and accidentally added an extra zero. As someone who has warranties/service contract it stressed me out more due to it possibly canceling my warranties. Isaiah was very nice and I know I added extra work with my flat tire so I completely understand if service wasn’t perfect. Thank you
12/19/2025
Angela J. VERIFIED CUSTOMER
Had an appointment at noon for oil change. It took three hours and that is unacceptable.
12/19/2025
Raymond P. VERIFIED CUSTOMER
Very poor service. Waited over 2 hours and vehicle had been taken into the shop for an oil chang and tire rotation.
12/19/2025
ANDREA P. VERIFIED CUSTOMER
Kyle was great.
12/19/2025
Nancy H. VERIFIED CUSTOMER
Perfectly happy with everything and everyone who helped me.
12/18/2025
Tien H. VERIFIED CUSTOMER
I have always love this place.
12/18/2025
Freddie A. VERIFIED CUSTOMER
Isaiah did a very good job! Good to work with
12/18/2025
Alex V. VERIFIED CUSTOMER
Evan is great every time!
12/18/2025
Teresa B. VERIFIED CUSTOMER
I needed the auto start to be checked out. Kyle explained my options. I chose what worked best for me. I am pleased with the updates and service I received. I appreciate the shuttle service it's a real plus. The service department continues to be the best part of your dealership.
thank you
12/18/2025
DANIEL C. VERIFIED CUSTOMER
Michael listened to my needs and studied my 2023 RAV4 to advise technicians in the shop to work based on previous attempts to make a valet key. His final report was clear and he made a professional appearance.
12/18/2025
Carolyn J. VERIFIED CUSTOMER
Evan was very pleasant and took time to explain needed future service. I was really happy to get my car washed. Im 81 and driving on car wash tracks is very stressful
12/18/2025
Billie E. VERIFIED CUSTOMER
I keep coming back to Legends Toyota because of the excellent service. Mr Jacobsen has always provided excellent service.
12/18/2025
James S. VERIFIED CUSTOMER
Please train service advisors to more accurately assess maintenance. I asked service advisor about transmission fluid change for a 2013 toyota corolla. He said 90,000 mile intervals which I don't think is correct for that year.
12/17/2025
Gary N. VERIFIED CUSTOMER
Car was not finished when it was suppose to be
12/17/2025
Randy H. VERIFIED CUSTOMER
My representative was informative, professional & friendly. I really appreciated it????
12/17/2025
Robert T. VERIFIED CUSTOMER
I was very satisfied with the professional service and provided. They people are courteous and and very polite. The amenities are top notch. They coffee was very fresh and delicious. I will continue to bring my car back for all servicing.
12/16/2025
Dana Y. VERIFIED CUSTOMER
My appointment time was 11:30, was told some people called in so might be a bit longer but probably and hour but no longer than hour and a half. It was over 2 1/2 hours. Had I known it would be that long I would have had shuttle take me to Walmart or other stores . Communication would have helped..