I would rate my service with 1 out of 5 stars. I would like to submit an email with all my issues. Please submit your email information to me here:
12/29/2025
Jonathan E. VERIFIED CUSTOMER
I really appreciate Bryce’s professionalism and his ability to keep me informed of my vehicle’s status. While my repair was open and close, Bryce clearly demonstrates potential for increased responsibility and advancement.
12/28/2025
Eric B. VERIFIED CUSTOMER
It was early but attendant was cheerful and respectful.
12/28/2025
Loretta R. VERIFIED CUSTOMER
Kyle was very efficient, professional and friendly. Kyle deserves a raise!
12/28/2025
Sandra A. VERIFIED CUSTOMER
Andrew did a great job of keeping us informed as to what was going on with our venza. He seemed very knowledgeable and he even had my car washed! Thanks Legends.
12/28/2025
Omar H. VERIFIED CUSTOMER
Evan is ... THE MAN!!
12/28/2025
Roger S. VERIFIED CUSTOMER
Great experience and professional service!
12/27/2025
Joseph O. VERIFIED CUSTOMER
Swift and as promised
12/27/2025
Carolyn J. VERIFIED CUSTOMER
I appreciated Evans attention to explaininh about the repairs needed. He text or phoned about the origress.
12/27/2025
Omar C. VERIFIED CUSTOMER
Beautiful service
12/27/2025
Arthur C. VERIFIED CUSTOMER
Evan went over and above. He was very patient in the midst of a trying situation with your financing company for car repairs. He hung in with me until it was resolved. He showed compassion and understanding even though he wanted things resolved as much as I did. I appreciate his ability to adapt and work around my dilemma. He made me feel like it was not a problem or imposition. I’m really glad Evan was my service representative. I can’t imagine anyone else going that extra mile.
12/27/2025
Eric S. VERIFIED CUSTOMER
You changed the oil in the wrong part and took an hour and half to do it. You were supposed to change the oil in the transfer case and you changed the fluid in the rear differential that had already been changed a week prior. To do so you took and hour and half to drain and refill less than 2 gallons of fluid. Valvoline did this in less than 20 minutes for half the price of what your service department was going to charge. As well as attempt to up sell me to change 2 air filters that had already been changed within the same month. I love my vehicle and the buying process last December was very easy. But your service department leaves a lot to be desired.
12/27/2025
David C. VERIFIED CUSTOMER
It took good care of my car and it makes me happy…????
12/27/2025
Jesse K. VERIFIED CUSTOMER
Thanks again for all your help.
12/25/2025
Michael L. VERIFIED CUSTOMER
Thanks for the nice loaner while our vehicle's electrical harness was installed and wiring repaired. It was comfortable and roomy and met our needs well. Kyle met our needs with exceptional customer service despite the busy work environment. His hard work and competency made for an excellent experience. Thanks again!
12/24/2025
Jay P. VERIFIED CUSTOMER
There was a computer gliand my vehicle was misplaced. About 3 and a half hours for a tire rotation. Not not
12/24/2025
Greg C. VERIFIED CUSTOMER
Evan was great! I appreciated his help and honesty
12/24/2025
John C. VERIFIED CUSTOMER
Austin made the whole process very simple and was willing to answer all of our questions. Alex helped my wife setup up the Toyota app on her phone and get her account synced up.