It took 3 hours for my oil change **** I wish u would call me ****-****-xxxx
10/4/2023
Mario T. VERIFIED CUSTOMER
I wasn’t satisfied with my service and when I called to talk to a manager I had to leave a message and never heard back.
The shop would not replace my car battery even though it’s under warranty.
10/4/2023
Rebecca C. VERIFIED CUSTOMER
I was quoted an 11:30 finish time and was not released till almost 1pm with no update on when it would actually be finished.
10/4/2023
Andrea C. VERIFIED CUSTOMER
Everything was handled perfectly well.There is nothing l can think of that could have been approved upon. I also appreciate Connor who gave me a ride.
10/3/2023
Richard H. VERIFIED CUSTOMER
Thank yoy
10/3/2023
Gary H. VERIFIED CUSTOMER
Could someone from service explain my recommended fluid changes. Does this include transmission? Or is it hybrid and gasoline engine fluids? How often is this to be done? What happens if I delay it?
It costs $800 Thanks Gary
10/3/2023
Yoan E. VERIFIED CUSTOMER
It was really a bad experience with the service today they called me for a service that the agency was going to provide me and in the end everything was a scam, they didn't make it simple for me because I bought it in July as if it weren't a group from the Toyota agency
10/3/2023
Johnathan W. VERIFIED CUSTOMER
****-****-xxxx
Tucker lied to me and my wife and wasted my time
10/3/2023
Joyce G. VERIFIED CUSTOMER
Joshua was very helpful and efficient.
10/3/2023
Christopher B. VERIFIED CUSTOMER
The staff was very friendly and helpful and I feel like they cared more about me and my satisfaction instead of trying to make more money off of their sale.
10/3/2023
Veronica J. VERIFIED CUSTOMER
Oscar was very friendly and professional. Good job!
10/3/2023
Frederick F. VERIFIED CUSTOMER
Appreciate the fast and timely service. Evan is so courteous and professional!
10/2/2023
Diane H. VERIFIED CUSTOMER
I will be happy to give my feedback,Thanks for the excellent customer service...Love Toyota ??
10/2/2023
Vengheng L. VERIFIED CUSTOMER
Told me my engine filter needs to be replaced soon when the filter is brand new and just got replaced 10 days ago. Overcharged me for tire balance & rotation and alignment. Car services were done for an hour and they didn’t inform me the car is ready to go. Service representative went home and ignored my presence just right outside his door. Last time ever to use your dealership.
10/2/2023
Patricia G. VERIFIED CUSTOMER
Dud a fantastic job on a busy Saturday morning, thank you
10/1/2023
John G. VERIFIED CUSTOMER
Great service as promised at a great price.
10/1/2023
Jessica L. VERIFIED CUSTOMER
Tucker helped me review the costs on my service and corrected the invoice for me after seeing I was accidentally being overcharged based on how I scheduled the appointment. Thanks Tucker!