I will say it's very frustrating to call because I had a question about the service on my car but can't talk to anyone. I left a message for a return phone call but never got a call back. This has happened pervious times as well. Need to do better with that.
10/7/2023
Mark M. VERIFIED CUSTOMER
Very Professional
10/7/2023
Henderson (. VERIFIED CUSTOMER
Was absolutely exceptional! A complete improvement from the last employee I dealt with. Grade A service !
10/6/2023
Ruby S. VERIFIED CUSTOMER
Completely Satisfied
10/6/2023
Frank C. VERIFIED CUSTOMER
Michael Jacobsen's service was perfect.
I chose Legends' Toyota because I hadn't been there before and wanted to look at the new Crown Toyota. But the only vehicles in the showroom were used vehicles. Makes no sense to me.
10/6/2023
Douglas G. VERIFIED CUSTOMER
I would welcome the opportunity to provide feedback.
10/6/2023
Daniel G. VERIFIED CUSTOMER
He was friendly and knowledgeable.
10/6/2023
Katheleen O. VERIFIED CUSTOMER
Service was fast and courteous
10/6/2023
James C. VERIFIED CUSTOMER
I absolutely LOVED Evan Donahue. He was friendly, personable and fun to do business with. Our courtesy driver to The Legends was also delightful. They both made our experience fantastic.
10/6/2023
Ramona N. VERIFIED CUSTOMER
Made the appointment for our key fob
After 2 hours for our 1st oil change we entered our vehicle without the 2nd key. We were never told that the keyfob was not on hand. We drove 40 miles for this
We were never told during this process that the key fob was not available
Now when the fob is available we will have to return to the dealership
We had a great sales experience
10/6/2023
Michael P. VERIFIED CUSTOMER
Evan was great. Didn't love waiting 2 hours when it was a pretty early morning appt. But, no real issues.
10/5/2023
Crystal H. VERIFIED CUSTOMER
Nice job Evan!! Thanks for all your help!
10/5/2023
Brenette G. VERIFIED CUSTOMER
Oscar went beyond the Call of Duty with my vehicle and notifying me about the time it would be ready and doing extra things for it
10/5/2023
Juan B. VERIFIED CUSTOMER
Muchísimas gracias. Muy buen servicio
10/5/2023
David B. VERIFIED CUSTOMER
The only issue is they overbooked so it took 2 hours. But the service agents were helpful and nice.
10/5/2023
Judith C. VERIFIED CUSTOMER
Chris Herbst is gentle and very profesional.
10/5/2023
Jon K. VERIFIED CUSTOMER
I had driven 30 miles and was called and told service was three hours behind! I was only 5 miles away at the time.
If I had been called an hour earlier, I would’ve rescheduled.
It was almost three hours after my original 12:45 appointment time before my car was done.
This dealership has the WORST service department I have ever experienced! The other time I came for a simple tire rotation it took over two hours!
I will NEVER take my car back here - service agreement or not!
10/5/2023
Donald B. VERIFIED CUSTOMER
Very welll done work and excellent customer service.