The service department is always helpful. However, I came in after my windshield was shattered and only needed inspection stickers replaced. The truck was already inspected there and yet the service took 2 hours. That should not be. That was my only complaint ever from the service department. I don't understand how not performing any service besides stickers could take 2 hours. Granted I do not know what goes on behind the scenes when stickers need replaced however the service department should have alerted me if they knew it was going to be this long. Thank you
5/29/2025
Joseph W. VERIFIED CUSTOMER
Price for service is getting ridiculous
Everything was completed correctly and on time
Thank you
5/29/2025
Andrew B. VERIFIED CUSTOMER
Scott is terrific, really appreciated his service.
5/29/2025
Amy K. VERIFIED CUSTOMER
Great service
5/29/2025
Micah S. VERIFIED CUSTOMER
Scott was great. Very thorough about the appointment from beginning to end. Always glad when he's my appointment rep as I know it will be a job well done.
5/29/2025
Robert L. VERIFIED CUSTOMER
Service advisors are always very nice. Service is speedy and they go out of their way to accommodate us.
5/28/2025
Patricia K. VERIFIED CUSTOMER
Alexis explained the problem clearly, in person, and wrote it down for me. She was very nice and helpful. (I prefer the in person information when at location)
Thank You
5/28/2025
Bonnie S. VERIFIED CUSTOMER
Took the time to answer my questions to my satisfaction
5/28/2025
Geraldine C. VERIFIED CUSTOMER
Polite efficient service associates car was done quickly!!! I was amazed !!! And a coupon was included !!! Even better!!! Thanks!!! Gerry C
5/28/2025
Robert W. VERIFIED CUSTOMER
Great job with service to my vehicle.
5/27/2025
Alice V. VERIFIED CUSTOMER
James (and the entire staff at Brewer) -fantastic!!! Always the best customer service. I can't say enough good things about all of them. Thanks as always and keep up the great work ????
5/26/2025
Denise I. VERIFIED CUSTOMER
This is the best dealership. Super great customer service and great customer support from the beginning to the end. I am looking forward to the survey this dealership and great service team deserves kudos.
5/25/2025
Beverly C. VERIFIED CUSTOMER
Nice job
5/25/2025
Jon G. VERIFIED CUSTOMER
Christian consistently provides quality service with excellent communication. The mechanics constantly make sure that my vehicles are running safely and are able to get the work done quickly
5/25/2025
Michael Y. VERIFIED CUSTOMER
Service was performed as expected. Glad I brought the 4runner to Brewer.
5/24/2025
Gregory J. VERIFIED CUSTOMER
Alexis was great, very good at communicating and keeping me informed of all aspects of my vehicle being serviced.
5/24/2025
Abdul Aziz. VERIFIED CUSTOMER
good job
5/24/2025
Jan S. VERIFIED CUSTOMER
Nice job.
5/24/2025
Christopher C. VERIFIED CUSTOMER
My Toyota Care maintenance checkup,blind spot update and stare inspection were all done in under 1.5 hours which was efficient!!