Andrew was extremely professional, knowledgeable and communicated awesomely. From the beginning to the end I could feel the commitment to me, his assignment and to the policy of his company. I believe this high/top performer is setting a high standard for others to follow. The receptionist was awesome as well. Also I could tell driving home that my car was serviced by professionals. The coffee was great too. I believe we are all winners and I am truly grateful. Thank you and keep up the great job ????????
10/14/2025
Scott L. VERIFIED CUSTOMER
I very much appreciated the loan of a Tacoma truck
And quick in and out service
10/14/2025
Wayne B. VERIFIED CUSTOMER
Prompt service
10/13/2025
JOHN A. VERIFIED CUSTOMER
Why won’t it go through. I said. It went great
10/13/2025
Kristin U. VERIFIED CUSTOMER
Great service by all. Having a shuttle service was the reason I chose this store. I will be back because of the service.
10/13/2025
Lindsey F. VERIFIED CUSTOMER
Yeah, everything was great, but they did not wash my vehicle which I was promised anytime it was in for service. It would be automatically washed.
10/13/2025
Robert C. VERIFIED CUSTOMER
James was great. Always great service at Brewer. I spend most of my time two hours away and still drive home to Brewer when I need to get my vehicle serviced.
10/13/2025
Karen M. VERIFIED CUSTOMER
Great experience today.
10/13/2025
Lisa R. VERIFIED CUSTOMER
I was called twice to pick up my car and when I got there the car was not ready. When I finally went to pick up the car it was displaying electrical issues that it did not have when I dropped it off. I was never updates about the car after I left the second time. This is the second day of work I missed. My car has more issues than when I dropped it off. This is unacceptable.
10/13/2025
Victoria J. VERIFIED CUSTOMER
Andrew was awesome, thank you SO MUCH for your help today. I brought my car in because it had an issue leaving me stranded while traveling and Andrew was extremely attentive, reassuring, and quick with service and communication. I am extremely grateful for him and the team getting me un-stranded and back on the road to my home state.
10/13/2025
Chrissy A. VERIFIED CUSTOMER
While Toyota is normally great, lately you ****. My car door handle was falling off and when I made an appointment for someone to look at it they cancelled on me due to technician shortage. Prior to that the day I brought it in like a month ago I told them that and no one took a look. So cancelled on me. Made me drive up there again to have someone just look, book another day and then finally got in to wait for 4 hours today. Scott was fine and apologized but it's not his fault. I also got a little discount but that doesn't help how many times I had to drive up there just for you to fix something. We bought 3 cars from you. 1 cash, I finance and already almost finished paying for it refinance for a newer Highlander and now this. Your service **** lately. And my hubby who bought a Camry cash said it **** now.
10/13/2025
Theodosy S. VERIFIED CUSTOMER
My service appointment was totally above my expectations of good service. Scott Meade is an outstanding Advisor and was on top of all work needed and ordered parts needed to have my Highlander completed in the time frame needed. In addition your parts department got those parts in as promised. I must add that the service technician(s) did their hard work in the time frame promised with great results. With Scott Meade overseeing all matters, he made this service feel right. Thank you Scott Meade and thank you Brewer Toyota service techs and parts department!!
10/13/2025
John O. VERIFIED CUSTOMER
Good experience. Justin was helpful in addressing some non-typical issues I had with my vehicle. Will use your services again.
10/12/2025
Laura A. VERIFIED CUSTOMER
I was inconvenienced because someone put my brake pads on wrong and it still squeaks
10/11/2025
Erke Z. VERIFIED CUSTOMER
Thanks to James, he was very nice and helpful!
10/10/2025
Shelbie O. VERIFIED CUSTOMER
Eddie and the team were all great! Thank you all so much! :)
10/10/2025
Robert N. VERIFIED CUSTOMER
Scott did an excellent job from start to finish, and saved me money as well! We’re new to Pittsburgh, but I intend to come back to Brewer Toyota!
10/10/2025
Stephen G. VERIFIED CUSTOMER
Always a pleasure to bring my vehicle there to be serviced . Completely satisfied with James Meyers .????????
10/10/2025
John D. VERIFIED CUSTOMER
Andrew did an excellent job. When one of my hubs broke during the last tire rotation, Andrew replaced it. However, I'm still a bit disappointed with the quality of these hubs and some other features on my 2023 Tacoma.