The actual service has been taking over an hour the last couple times coming in, ranging from 1.5 hr to 3 hrs and I’ve had my kids with me both times which makes the wait that much harder.
1/10/2025
Alaina S. VERIFIED CUSTOMER
I was told I needed a new battery for a recall replacement part to be put in because I had the wrong size battery. After research, it was determined that I did not in fact need a new battery and the one I had was perfectly fine.
1/10/2025
Mary M. VERIFIED CUSTOMER
Prompt and professional service.
1/10/2025
Sara J. VERIFIED CUSTOMER
She was a great help and very pleasant to interact with. I hope she's there and I get to deal with her again when I come back in for my next routine maintenance.
1/10/2025
Bagirkhan K. VERIFIED CUSTOMER
????????????
1/10/2025
Thomas M. VERIFIED CUSTOMER
The advisor at checkout said everything was good.
When I get home, the multi point vehicle inspection report was all red and showed everything in red needing immediate attention.
I called the advisor and he is sending a corrected Vehicle Inspection Report.
Disappointed as a long time customer ????
1/10/2025
Rickie H. VERIFIED CUSTOMER
Very satisfied with service.
1/10/2025
Cathy S. VERIFIED CUSTOMER
Great work
1/9/2025
Ronald Y. VERIFIED CUSTOMER
Britney was a great communicator and kept me informed of truck status.
1/9/2025
Mark S. VERIFIED CUSTOMER
I am satisfied with your service.
1/9/2025
Ryan C. VERIFIED CUSTOMER
Timely, professional, overall great experience
1/9/2025
Julie O. VERIFIED CUSTOMER
James was courteous, listened to my questions and answered them.
1/9/2025
Nathan I. VERIFIED CUSTOMER
Thanks for getting me in so quickly! Great service!
1/8/2025
Kim C. VERIFIED CUSTOMER
Christian followed up a few times was helpful with updates on my warranty repair. Great service
1/8/2025
Daniel Z. VERIFIED CUSTOMER
Very Satisfied with service representative and the service man and the service completed.
1/8/2025
Diana B. VERIFIED CUSTOMER
Everyone was very nice and courteous
1/8/2025
Bernadette B. VERIFIED CUSTOMER
They were very nice to me and don’t rip you off
I thank you for that ????
1/8/2025
Teresa B. VERIFIED CUSTOMER
I have dealt with Scott in the past and he has always been very helpful
1/8/2025
Benita C. VERIFIED CUSTOMER
Thanks to Scott and the rest of the team for servicing my 2020 RAV4 on the 5th anniversary of its purchase. I also got to talk to Marty, my sales agent. He's fabulous.