Danielle and team are ALWAYS on it! Always a pleasure to do business!
12/20/2025
Jean E. VERIFIED CUSTOMER
My husband had an appointment for a new battery had to wait two and a half hours
Said he’s never doing that again
12/20/2025
Stacey L. VERIFIED CUSTOMER
Tiday I waited 2 and a half hours for a simple routine service on my van. I understand that sometimes another vehicle can have unforseen issues, but there were no updates about why it was taking so long. I also told the person checking me in and my Rep, Jennifer, that I didn't want a carwash. When my car was done, I was standing by the service office door and was told my car was done it just heading to the carwash. So again, I said no carwash.
Usually, when Im there, Jennifer would let me know if the mechanic found Something that should be taken care of and ask me if I wanted it done BEFORE Bbringing my van out of the garage area. Today, it was after and so she had to send my car back through to take care of the filters that needed changing.
Im sure it was just an off day. Normally, the service is great and I always love having Jennifer as my rep. Today was just a weird day I guess.
No one should be in trouble, but maybe reiterate that updates are important and that maybe you shouldn't book appointments so close together that everything backs up when another vehicle needs more work than was scheduled.
Again, I love Toyota and the staff is always kind. It was just an off day, which ended up making my day "off".
12/20/2025
Lucario J. VERIFIED CUSTOMER
Like always, courteous and great employees. Thank you for everything, you make my visit relaxing.
12/20/2025
Paula P. VERIFIED CUSTOMER
Very communicative. Smart and well informed.
12/20/2025
Willard J. VERIFIED CUSTOMER
Danielle was very helpful and easy to work with, was very knowledgeable about everything I asked and received answers from all of the questions. Totally satisfied with her taking care of us and our vehicle
12/20/2025
Larry G. VERIFIED CUSTOMER
Excellent service as always.
12/20/2025
Deborah A. VERIFIED CUSTOMER
Evan was friendly and professional.
12/20/2025
Randy A. VERIFIED CUSTOMER
Mike Busby is the consummate professional and an all around good guy.
12/20/2025
Judy M. VERIFIED CUSTOMER
Jose was very covered and made sure ever thing was done. Staff is always and nice
12/20/2025
Colleen R. VERIFIED CUSTOMER
Jose does a great job!
12/20/2025
Sean S. VERIFIED CUSTOMER
Jenn is the best.
12/20/2025
Laura J. VERIFIED CUSTOMER
Hello
I am grateful for the service I received from Kenny Gehenna And the service team at Toyota Anderson.
Thank you so much!!, I really appreciate all the work they did on my 2016 jeep wrangler .
Laura J
12/19/2025
Kevin G. VERIFIED CUSTOMER
Efficient and faster than expected
12/19/2025
Scot S. VERIFIED CUSTOMER
Kenny always does a great job explaining the service provided and suggested for our vehicle.
12/19/2025
Annetta L. VERIFIED CUSTOMER
I was very impressed with Jennifer, she was very polite and informative. She told you they would get in touch once they knew the problem and explained it and also noticed that there were some recalls that needed to be done.. I was very happy with her personable professionalism.
12/19/2025
Pam S. VERIFIED CUSTOMER
Jennifer is always courteous professional and always very helpful. Enjoy going there.
12/19/2025
Dennis M. VERIFIED CUSTOMER
Brian was courteous and maintained good communication throughout the servicing of my vehicle. Thank you Brian.
12/19/2025
Dyanne H. VERIFIED CUSTOMER
Jose took great care of me and my car. Quick service and problem was solved in timely matter. He did arrange for my car to be delivered to me I. Kingman
12/19/2025
Roger K. VERIFIED CUSTOMER
Mike was and always has been the best, most helpful service manager we have ever dealt with.