Anderson Toyota Auto Repair Service

She did Great

Honest and trustworthy

Danelle was great! We were contacted that the car was done and ready. The car had not been washed. I appreciate getting a free car wash. Maybe we were called to soon, we could have waited to get the car. Thank you for changing the tires, the car seems to ride smoother now.

Jose is a outstanding Service Provider!

Your team is outstanding thanks

Customer service is back.????

Great job as always

I have always received the best care at Anderson Toyota. Kenny has taken care of all of our vehicle’s service needs. He has been professional, knowledgeable and friendly. Everyone we have had contact with over the years has greeted us with a smile.

Danielle did a wonderful job . She is very personable and is very helpful. I will continue to enjoy working with her. Thank you Emma

Your pick up and delivery service is excellent and you’ll have me as a customer as long as you keep it up everything done. The other day was just fine and I really appreciate it. Thank you

Everyone is very courteous and the service is excellent. Thank you.

Excellent customer service.

Always a pleasure to deal with the staff at Anderson Toyota. It has been a good experience compared to Anderson Nissan. My family will continue to take our business to Anderson Toyota

Evan has great customer service and explains everything that you need to know about your service appointment

I initially raised concerns regarding the lack of communication and follow-up throughout my experience. At times, the interaction felt more like a transaction focused on sales rather than genuine customer care. I understand how sales environments operate, as I’ve worked in sales myself, but no customer wants to feel like just a dollar amount. I also found it frustrating that all communication had to go through one service advisor, resulting in being placed on hold repeatedly just to get basic answers. This setup contributed significantly to the overall lack of customer service I experienced. I’m also fully aware of how customer complaints are often handled behind the scenes staff gathering around, rolling their eyes, and brushing it off. Honestly, I don’t care about that. What matters is the experience you present to the customer. Even if the reality is that it’s all about business and profit which I understand, no one is working purely out of the kindness of their heart you should at least make an effort to show customer care. That effort goes a long way. If you want customers to return and continue doing business with you, instead of having to cold call them multiple times a year trying to get them to sell their vehicle, then the customer experience needs to improve. Presentation matters. That said, I do want to recognize Amy for addressing my concerns. She demonstrated genuine effort and attentiveness, which made a noticeable difference. If it weren’t for her stepping in, I likely would not consider returning. Take a page from her approach because it works

Mike is awesome really a pleasure working with him

Nice set of tires, quality service. Always a good experience at Anderson Toyota.

Jennifer is the best

Jose has always been super, listen and keeps us informed

Amazing customer service, very prompt and courteous!!