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Real Reviews from VERIFIED CUSTOMERS
Charles R. VERIFIED CUSTOMER
Brian was great. However, on my way home from my service,I noticed the vehicle was a bit louder. Popped the hood when I got home and the air filter was just sitting loose on top of the intake. The intake box was loose and not latched. I would like a call to discuss this on Monday when the service department opens. I took pictures when I got home for reference. Thank you.
4/19/2026
Devanie F. VERIFIED CUSTOMER
Hi I believe I ve had 3-4 oils changes on my Rav-4 and each time I have asked for my windshield wiper fluid to be refilled and each time they say “ oh yes no problem” well each time I’ve picked up my car the windshield wiper fluids were not filled up like I had asked at the time I didn’t mention anything cause no biggie human error people get busy I totally get it but after the 4th time in a row I believe, it still hasn’t been filled up. I would like for the next oil change to ensure that those fluid are topped off. Thank you kindly
4/18/2026
Michael N. VERIFIED CUSTOMER
As always, Jennifer and her team were exceptionally personable, professional, knowledgeable and supportive of my requests. ????
4/18/2026
Mirta K. VERIFIED CUSTOMER
Thank you I look forward to doing the survey. I am completely satisfied with the job that Jose and the team did with my car. Thank you again.
4/18/2026
Richard R. VERIFIED CUSTOMER
Service was vast and efficient . Excellent customer service by Jennifer. Thank you.
4/18/2026
Lori K. VERIFIED CUSTOMER
One of the factors that I chose to come back to Anderson was the carwash perk. I arrived at 1. My appointment was at 1:30. Received my car at 2:40. Walked out to my car and noticed it was not washed. My agent was helping another customer. I talked to another wonderful agent and he said no problem and took my car. Shortly after he returned to me and said they were unable to wash my vehicle due to my sun roof does not close all the way. I said I take it to the car wash all the time. He advised me that the manager makes the final decision. I was disappointed. When I got home I noticed that 130 was still on my car. These thoughts came to my mind. The last time I came in I did receive a car wash. Same sun roof issue. Also why didn't they tell me they didn't wash my car. I had to find out when I went to my car. And if they were unable to wash my car then why didn't they remove my red 130? the last time my car was washed (different manager????)I don't think I would've written this review but I thought about how I was extremely disappointed the last time my car was worked on. D! I did not write a review because I didn't want the public to see. But here goes: I brought my car in and advised that my injectors and something else was just replaced and not to replace them even if the "computer"says to. When I got my car they replaced the fuel injectors and the other item and then replaced I think the purge valve. In my opinion it was the purge valve that needed to be replaced. I was charged???? Maybe 1100 to $1500 at Anderson and that's around the same I was charged at the other mechanic just a few days before for the injectors and the other item. I asked for the fuel injectors and the other item. Took them back to the mechanic and said that these are Toyota parts and are good. I just shrugged my shoulder because what could I do now. I forked out almost$3000 cash not credit within 5 days. I do not have that kind of money to spend. So I'm disappointed. I know without my business you'll still thrive. Just disappointed.
4/18/2026
Dale M. VERIFIED CUSTOMER
I think you're the best
4/18/2026
Christopher E. VERIFIED CUSTOMER
What a great dealership
4/18/2026
Rhonda S. VERIFIED CUSTOMER
Brian was informing and very nice. I chose to wait while work was done. Brian told me time limits. It was done as expected. Brian was very helpful and courteous.
4/18/2026
Christine G. VERIFIED CUSTOMER
Jose was very professional and knowledgeable and gave me great customer service. He even drove the car up to the door for me so I didn't have to walk too far.
4/18/2026
Donald J. VERIFIED CUSTOMER
I will definitely fill out my comments. Jennifer had made it an excellent experience at Anderson Toyota today. She is a big part of why we bring our vehicles to service there.
4/18/2026
Bob B. VERIFIED CUSTOMER
Jen is the best
4/18/2026
Donna S. VERIFIED CUSTOMER
Brian was a excellent representation of Anderson Toyota, from making the appointment to completion of scheduled work.
4/17/2026
John S. VERIFIED CUSTOMER
Can we still apply the 5%web coupon?
4/17/2026
Nancy S. VERIFIED CUSTOMER
I go to Anderson because of Joe Collins and his team, especially Jose Chavez.
4/17/2026
Boyd H. VERIFIED CUSTOMER
Excellent service great attitude.
4/17/2026
Michelle K. VERIFIED CUSTOMER
Jose is amazing! Always takes care of us and gets our vehicle in / out in a timely manner. He always makes sure we are satisfied with the work and answers all of my questions. Jose is a gem!
4/17/2026
Debra S. VERIFIED CUSTOMER
My vehicle was serviced and done in a timely matter. I wasn’t pressured into having extra work done that I did not request. Just need the sales people to stop pressuring us to trade vehicles. We are happy with the one we have with no payments.
4/17/2026
Terry P. VERIFIED CUSTOMER
Great service. The only thing I found wrong was that my email address was incorrect. Email is Thanks for the great service and the fast turnaround.
4/17/2026
Carolyn S. VERIFIED CUSTOMER
Dash board not returned to original. Very distracting unneeded boxes. Car wash did not include front grill.
4/16/2026