Shawna was very helpful and the overview video was clear and easy to understand. Thanks
2/18/2025
Patrick S. VERIFIED CUSTOMER
Bob was extremely courteous and professional.
2/18/2025
Gail S. VERIFIED CUSTOMER
Highly personable as always thank you for such warm and inviting customer service!
2/18/2025
Scott G. VERIFIED CUSTOMER
3 hours for an oil change, tire rotation and minor tire repair is inconvenient. I live 35 minutes away. At this point there are more local and more personal options.
2/18/2025
Katherine C. VERIFIED CUSTOMER
Drop off was great.
Brakes needed work and they were able to do them right away.
2/18/2025
Joseph B. VERIFIED CUSTOMER
Christian and the greeters were terrific.
2/16/2025
Harvey K. VERIFIED CUSTOMER
promp efficient service!! Always great!
2/16/2025
John S. VERIFIED CUSTOMER
My hood would not open and the last time it was open was when I was there. Now I’m told I have to pay for labor to fix it. My one year of oil changes and tire rotation will be up before I can get back there. I’ll be taking my truck elsewhere for service.
2/16/2025
Kelsey C. VERIFIED CUSTOMER
Super easy drop off and check out process, was anticipating it to be in service longer but didn’t take long and text updates along the way.
2/16/2025
Nora F. VERIFIED CUSTOMER
Very efficient
2/16/2025
Jessica K. VERIFIED CUSTOMER
Took 2 hours to do a simple oil change.
2/16/2025
Megan T. VERIFIED CUSTOMER
Thanks again Bob for taking great care of our cars!
2/15/2025
Custom Fit. VERIFIED CUSTOMER
Bill was very helpful with any of my questions still trying to learn the technology of my Toyota Tacoma. My power tailgate was fixed. Highly recommend your dealership
2/15/2025
Louis C. VERIFIED CUSTOMER
Bill was GREAT. I just can’t understand why so many appointments are scheduled for the same time? The whole idea behind making an appointment is to know how long it might take. I was called on Thursday, February 13th at 10:39 am with someone telling me that my new key has arrived, then asking me if I want to make an appointment, and then telling me there was appointments available every 15 min starting at 12:45pm. I arrived to find that no less than 10 other vehicles made the same appointment for 12:45pm. Sat in the waiting room for 3 hours……dude that’s crazy, but fact. This happens everytime I need service done. Just a pattern of inefficiency. I usually shut my mouth and deal with ****, but you asked
2/15/2025
Richard T. VERIFIED CUSTOMER
The pick up and drop off is a huge convenience.
2/15/2025
Elaine P. VERIFIED CUSTOMER
Bob Witt and team were great and pleased to have the truck back - I will be talking with service managers and Toyota consumer care soon about everything and g he ave some more questions
2/15/2025
Nancy H. VERIFIED CUSTOMER
The tech dealing with me was extremely nice and friendly
2/15/2025
Barbara W. VERIFIED CUSTOMER
Patty did an excellent job resolving all the problems. She is the BEST!!!
2/15/2025
Carol L. VERIFIED CUSTOMER
Everything was perfect
2/15/2025
Peter K. VERIFIED CUSTOMER
While I appreciate the multi point safety check, it would be great if that and an oil change did not take over 2 hours.