Pleasant experience at the service center working with Bill. Glad to get new tires at the buy 3 get 1. I trust the service.
10/22/2023
Susan M. VERIFIED CUSTOMER
Christian always does a great job and is my go to Advisor.
10/22/2023
Joan C. VERIFIED CUSTOMER
Very professional, nice personality, felt like a 4 star customer. I appreciate being appreaciated.
10/22/2023
Michael M. VERIFIED CUSTOMER
Very pleasant
10/22/2023
Mark J. VERIFIED CUSTOMER
Bob did an excellent job as always.
10/21/2023
Samamtha F. VERIFIED CUSTOMER
Never got serviced for a routine oil change that couldn't be done in less than two hours. Customer service was extremely rude. Will never go back for service.
10/21/2023
Teresa B. VERIFIED CUSTOMER
Great customer service
10/21/2023
Patricia S. VERIFIED CUSTOMER
I had an 8:15 appointment for a sticker. I was there for over an hour and a half. What was the point of having an appointment.
Bill was very kind and apologetic, but it certainly wasn’t his fault. If you are going to provide stickers, you need to have a better system. Very disappointed as I have always had good experiences with the3 cars we have purchased there.
10/21/2023
Thomas B. VERIFIED CUSTOMER
I was satisfied with service.
10/21/2023
David W. VERIFIED CUSTOMER
Bill was great! He even figured out the issue before the car was brought back.
10/20/2023
Karen O. VERIFIED CUSTOMER
Patti was fine. My dissatisfaction with my service visit yesterday is totally with the length of time it took to do the ROUTINE "rotate tires and check all fluids" servicing. I was waiting for almost two hours (one hour, 50 mins.) I understand, according to Patti, that you are short-staffed and that things can get backed up. BUT, your customers' time is as valuable as anyone else's. My two-hour wait time was not justified, especially since I was told my wait would be one hour (which, in the past it has been). I suggest management schedule its appointments for servicing more realistically. And, instead of spending resources on videos of our cars upon arrival, spend them on finding more service techs. An attractive and comfortable waiting area does not make up for inadequate management of everyone's time!
10/20/2023
Dennis A. VERIFIED CUSTOMER
We have been loyal customers for over 35 years. Employees like Bobby are why we keep coming back.
Thank you!
10/20/2023
John R. VERIFIED CUSTOMER
Bob was very professional and made the whole process easy.
10/19/2023
Frank And. VERIFIED CUSTOMER
Bob was very friendly and ensured the wait time wouldn’t be long!
10/19/2023
David T. VERIFIED CUSTOMER
Christian was welcoming and professional. Great customer service and fast turnaround
10/19/2023
Mary S. VERIFIED CUSTOMER
No not satisfied I waited over an hour from my appointment time and there was still two people ahead of me that's crazy I could have went to my neighborhood gas station won't come there ever again for my inspection I should have been told ahead of time I could it could have saved me
10/19/2023
Kerry B. VERIFIED CUSTOMER
Fantastic Service! Great job guys. Thanks so much..
10/19/2023
Jeff P. VERIFIED CUSTOMER
The manager was excellent, keeping me informed along the way, describing what was being done. I was very satisfied with the work and it’s nice to know I am getting quality service.
10/19/2023
Kathleen R. VERIFIED CUSTOMER
A professional and courteous employee is hard to find but you nailed it with Christian.