Airport Honda Auto Repair Service

Joe Lafollette was extremely helpful and easy to work with. Thank you!

Loved the personal care received from Joe with the Service Department and the fact that they pulled the car back in the cargo area so I would not get soaked in the pouring rain when it was ready. Very thoughtful. Thanks!

Thank you! Joe and the entire team were excellent. Joe is so kind, professional, and knowledgeable! This was the smoothest, easiest, most satisfying experience I've ever had in dealing with a car service issue. Wonderful team and wonderful new facility!

Excellent service

I am always pleased with your service. You all do a good job however when I come in for an oil change for once I’d like that to be all I get instead of walking out with a $500 bill. My car is not old.

Jeremy was extremely nice and a gentleman. He was very knowledgeable about the service on my vehicle.

Ryan was excellent

Jeremy is great! Very helpful

Nice and quick job

Meagan is a jewel, she always makes sure I have a great customer experience.

All employees encountered were friendly, helpful and knowledgeable.

Hannah was excellent as usual. Very professional and knowledgeable. Isabelle picked me up at my house and brought me to the dealership to pick up my car. She was great. Super positive experience overall. Much better than dealing with the Acura service department!!!

At time of purchase, I paid for premium extended warrenty. The first time I have an issue, I am told the warrenty does not apply. The mechanical that drives my back glass does not work. Your team says they have to replace the whole back glass. The warranty company says they do not cover glass. They also say Honda can replace the motor without the glass. Honda does not want the expense and neither does the warranty company that and I continue to pay both handsomely each month. I rarely use the powered back glass on a vehicle that is still practically brand new, not even 20,000 miles. However, contrary to all the promises made when I was sold the vehicle and warranty, the customer, me, is getting screwed on a technicality. There is NOTHING wrong with my glass. It is the motor! I did not break anything, it failed on a part rarely used. Honda and or the warranty company they so enthusiastically sold me on should cover this. However, it is painfully clear that I will be stuck with either a $2000 bill or a rear truck window that will never work again. I am a brand loyal man. If I am treated well and fair, I always come back. At this point, I have lost faith in Honda. I should have stayed with my 20 year old Lexus which never failed me.

hannah is always so helpful and attentive. she makes bringing your car to be serviced an enjoyable experience! will definitely be back!!

With Meghan fin, but your 3% credit card free is WRONG in every way. There are so many people struggling in the world who have no choice but to put some things on a card to survive. Make a choice pay some interest and use a card or not feed the family this week. This is just pure GREED by a dealership that makes money hand over fist. How many dealerships are under your umbrella. I would be embarrassed if I was as GREEDY as the owners and top leaders of your place are. You do NOT need this fee, you have chose to punish hard working people to satisfy YOUR GREED.

Ryan was extremely helpful with getting my RDX repaired.

Matt is great. All service personnel too. Two things: oil change and tire rotation cost Over $100.00. 3% up charge for charge card use. No notice to me about this until I was on site. ????‍♂️ Especially pitiful since I receive emails and Letters from Airport Honda all the time.

Thank you for your help and friendly demeanor, Hannah!

My rep was perfectly fine. I was ambushed by your policy of a 3% "convenience fee" for paying with a credit card with no previous warning until I was ready to pay. You can characterize it however you want--it's an absolutely craven and gutless power move. Period. Your bald-faced greed sickens me. Thus is your charge that you owe to the credit industry, and YOU should pay it. I have two words for whatever smug, smirking con man who came up with this-- **** you. I doubt I'll be back.

Very friendly and professional staff.