Meagan is always so patient and goes the extra mile for her customers. The best service advisor ever
3/12/2026
Gina D. VERIFIED CUSTOMER
Ms Hannah was professional friendly and explained everything to me. I was also greeted and checked in by Ryan. I spoke with Meagan because I know her from previous service experiences. Your service department is exceptional. I left highly satisfied. I also spoke with Ms Betsy she is a wonderful first impression of your dealership. The service waiting area is very comfortable. I Noticed how everyone seems efficient and they keep customers informed. Lastly I love my Pilot. I highly recommend your dealership. Thank you
3/11/2026
James B. VERIFIED CUSTOMER
Service employees need to be more careful with the customers personal possessions and not to spill soda into people floorboards.
3/11/2026
Krzysztof R. VERIFIED CUSTOMER
Hannah Wright was very helpful and professional !
3/11/2026
Patty M. VERIFIED CUSTOMER
After the horrible experience with Honda of Cleveland. I really was not expecting any different from Airport Honda. I was completely wrong.
They actually heard Me and they helped me.
I bought my car new in February 2025 and my battery was bad after one year and I was a I er the 36 thousand me warrant on the battery
Airport Honda stepped up and they put a new battery in it at no charge
Don't except anything like that fro
m Honda of Cleveland. They lie straight to your face. They to oder parts. Which i don't think thwy even replaced im having the same problem I see r and over. They dont take back rental cars ans your account gets charged 700
00 an s leaving it for you to fix
No apology. I was never we going to buy a Honda again. Airport changed my mind and I will drive almost 2 hours out if my way for good service ans friendly people.
3/10/2026
Pamela W. VERIFIED CUSTOMER
Great Cushman service.
3/10/2026
Matthew W. VERIFIED CUSTOMER
Hannah and Kevin are great!!
3/10/2026
Wayne R. VERIFIED CUSTOMER
Jeremy did an amazing job! My first experience at the dealership and will definitely be back! He thoroughly explained all issues, took the time to talk and was honest and genuine! Keep him employed there!!!
3/9/2026
Michael A. VERIFIED CUSTOMER
Megan is very professional and is a joy to work with.
3/9/2026
Cornelia Madelena. VERIFIED CUSTOMER
You guys are awesome ???? excellent job keep it up. ???? thank you.
3/9/2026
Mary T. VERIFIED CUSTOMER
Thank you for great service- none better!
3/8/2026
Brad M. VERIFIED CUSTOMER
Hannah was awesome
3/8/2026
Charles D. VERIFIED CUSTOMER
Jeremy provided excellent customer service
3/7/2026
Ariel S. VERIFIED CUSTOMER
Thanks Ryan and Ashton for a job well done.
3/7/2026
Anita W. VERIFIED CUSTOMER
Ryan provides extremely good service. Very willing to explain whatever ieas happening with my car, and immediately made the necessary repairto correct my car issue in s very timely manner. Actually corrected the problem much sooner than I expected.
3/7/2026
Debbie W. VERIFIED CUSTOMER
Great service as always..friendly & efficient
3/7/2026
Barbara B. VERIFIED CUSTOMER
Great service. Easy, trustworthy.
3/7/2026
Sue M. VERIFIED CUSTOMER
Ryan was very professional and pleasant and went above and beyond dealing with my vehicle.
3/7/2026
Nicholas H. VERIFIED CUSTOMER
Always had a great customer service there. However, I had an appointment time of 10:30 AM for just an oil change and it took them two hours and 15 minutes to complete it. It's been like that the past few times I've been in there with my vehicles. Why making an appointment if you're going to wait as long as someone who walks in for the same service?
3/6/2026
Dave C. VERIFIED CUSTOMER
Thanks for washing my car and the mints were a nice touch!