I received excellent service but want to make note of one thing. I have a new car and went in for my 1st free maintenance and was informed since I was only at 20% oil life( not 15%) that I didn’t qualify for the free service. That shouldn’t matter. I am a single older lady and don’t ever let my oil get that low. Was getting ready to take a trip and didn’t want to be out on the road and have my oil light come on. Don’t worry…she took care of me but was informed the next one had to be down to 15%.
10/27/2023
Lawrence S. VERIFIED CUSTOMER
Had great service as usual. Action on my safety recall item was completed within 1 hour. Exceeded expectations.
10/27/2023
Jonathan C. VERIFIED CUSTOMER
Jessie was fantastic in helping me purchase my Ridgeline. 10/10 would recommend.
10/27/2023
Candice H. VERIFIED CUSTOMER
Do not send a manufacturer survey
10/27/2023
Michael B. VERIFIED CUSTOMER
I had a coupon for an oil change and it still cost me 85 dollars. That’s a little much!
10/27/2023
Christine R. VERIFIED CUSTOMER
Very pleased with the helpful, knowledgeable & courteous service staff. Good experience
10/27/2023
Gary G. VERIFIED CUSTOMER
I never saw Hannah she was at lunch. when I picked up my car the 'update" notice STILL on the dash. I don't know what to do about it. I called and was told "that's a new one on them".
10/27/2023
James J. VERIFIED CUSTOMER
Great
10/27/2023
Jonathan F. VERIFIED CUSTOMER
Everyone at Airport Honda has been wonderful. The service writers, mechanics, and staff have been a real pleasure to talk to and work with. Thank you again for being so awesome, and for being willing to work on my 28 year old Del Sol. You will certainly be seeing more of me, despite my 45 minute drive from Oak Ridge. Thank you so much! ?
10/26/2023
Dora Y. VERIFIED CUSTOMER
Okay
10/26/2023
Carol A. VERIFIED CUSTOMER
Very pleased with the service at Airport Honda. Sean was very courteous, knowledgeable and professional.
10/26/2023
Robert S. VERIFIED CUSTOMER
Hannah is a great asst to your team at Airport Honda!
10/26/2023
William F. VERIFIED CUSTOMER
Extremely helpful. Kept me informed.
10/26/2023
Molly W. VERIFIED CUSTOMER
I was satisfied with my service but I did not interact with Meagan Pless. I stated this to the people that helped me. I am not sure why a service consultant is assigned if ultimately they aren’t going to be the person helping you. I honestly wasn’t upset that someone else helped me, but it doesn’t seem fair if the pay is commission based.
10/26/2023
Sammy B. VERIFIED CUSTOMER
Mary did a good job
10/26/2023
Rachael H. VERIFIED CUSTOMER
Good job....as always.That's why l keep coming back.
10/26/2023
Margaret S. VERIFIED CUSTOMER
Thank you!
10/26/2023
Teresa R. VERIFIED CUSTOMER
Megan is the best service rep at Honda!!!
10/26/2023
Marc M. VERIFIED CUSTOMER
Everything was great. Fast and complete.
10/26/2023
Debra J. VERIFIED CUSTOMER
We called her and she helped us with tires,also made us a apppoment the same day. Thanks Mary