She was so kind. I had brought vehicle in the day before and had gotten two need tires on front. As I left for vacation on Friday morning vehicle was “bouncing” a lot. Brought vehicle by dealership and was taken straight in. Issue was a back tire out of balance. Issue was resolved at no charge to me and off to my vacation I went. Thanks to all
10/12/2023
Connie R. VERIFIED CUSTOMER
Always satisfied with customer service at Airport Honda.
10/12/2023
William L. VERIFIED CUSTOMER
Hanna was very knowledgeable and friendly.
10/12/2023
Sandra H. VERIFIED CUSTOMER
Hello Joe! When I had my car in for oil change and tire rotation, the tech found what may have been a power steering oil leakage. I laid a cardboard box down under the car—the first few days there was a drop or two that fell. But after that, no drops at all.
Not sure what it was but I see no need to bring my car back in until the next oil change.
FYI—could you make a note that I’d like an updated oil change sticker on my windshield each time I get an oil change so I’ll know when the next one is due. Thank you! Sandra
10/11/2023
Ken S. VERIFIED CUSTOMER
Great staff, great service. Ham and eggs for breakfast would be great.
10/11/2023
Ann P. VERIFIED CUSTOMER
Prompt and quick
10/11/2023
Sandra P. VERIFIED CUSTOMER
I said no due to the fact I had to pay for what I thought Honda should cover 100%. I understand it is being looked at.
10/11/2023
Richard B. VERIFIED CUSTOMER
We were treated extremely well, and were very pleased.
10/11/2023
Patricia W. VERIFIED CUSTOMER
Mary went “above and beyond “ ALL expectations of taking care of me and my needs today. It was a busy day at Honda and she NEVER rushed me nor hesitated to answer any of my questions until I had complete understanding. She took excellent care of me and my car and I totally appreciate her.
10/11/2023
Doug D. VERIFIED CUSTOMER
Service was great. We're excited to have Airport Honda as our new dealership and service center.
10/11/2023
Richard K. VERIFIED CUSTOMER
I had a specific time frame to get the work done and it was completed on time. Very happy with that.
10/10/2023
James C. VERIFIED CUSTOMER
Excellent customer service! Loved the video clips sent by the service technician. Best experience ever!
10/10/2023
Doug M. VERIFIED CUSTOMER
Very pleased with the overall experience! Thanks!
10/10/2023
Aram D. VERIFIED CUSTOMER
Joe always takes care of us, which is why we keep coming back!
10/10/2023
Susan M. VERIFIED CUSTOMER
My only complaint is that instead of letting me pay my bill, they gave it to the sales department and it took forever to get them to let me pay it and leave. Also, I had a coupon for the oil change that I was not able to use because the service department was closed. I was told that the service department would text me when my car was ready, but instead they texted the sales person. I did ask to drive a used car but that didn’t give the service department the right to NOT notify me when my car was ready. I felt trapped by the sales department. I could not make my payment and I could not get my key back. I missed my church service because of it. The work done on my car was excellent but the sales department was inconsiderate when I told them I wanted to pay and leave.
10/9/2023
Angela N. VERIFIED CUSTOMER
There was confusion on the price quoted to me and the ability to use an online coupon. There is a big difference between $10 and 10%. Also, I was quoted $185 for everything, including tax, before the coupon. Lots of confusion trying to check out so I just finally paid as it was easier than trying to explain how math works.
10/9/2023
David H. VERIFIED CUSTOMER
Great job! Very professional!
10/9/2023
Madhu C. VERIFIED CUSTOMER
Kylie and the tech were amaing in pr8viding cusrimer service. Because of them i am shifting my service from autonation to airport honda for both my vehicles.
10/9/2023
Frank C. VERIFIED CUSTOMER
Service was good, but the price for parts not so good.