Meagan was amazing! She goes above and beyond to help.
5/30/2024
Michael M. VERIFIED CUSTOMER
I really appreciate the work you done on my car I was very satisfied and I appreciate Mary and all that worked on my car.I highly recommend Airport Honda who need work onthere car
5/30/2024
Rhonda C. VERIFIED CUSTOMER
I did not receive a copy of the multi-point inspection sheet. I have always received a copy in the past.
5/29/2024
Joan F. VERIFIED CUSTOMER
Keep me well informed. Great job
5/29/2024
Olga B. VERIFIED CUSTOMER
Awesome service as always! You guys are great!
5/29/2024
Terri F. VERIFIED CUSTOMER
Joe was great. Everything went smoothly.
5/28/2024
Teresa B. VERIFIED CUSTOMER
The lady that help me was very professional.
5/28/2024
Daniel B. VERIFIED CUSTOMER
My oil change I was in and out 50 minutes very good last time it was about 1 and half
5/28/2024
Edgar G. VERIFIED CUSTOMER
Very efficient. Got me in &out in the time frame I needed & everything was great!
5/28/2024
Otis T. VERIFIED CUSTOMER
Hanna was very pleasant to work with. Plus the tech who serviced my truck did a good job, explaining in a video how the engine stop idle worked. It was just an oil change and a tire rotation but I’m satisfied.
5/28/2024
James K. VERIFIED CUSTOMER
Service today was excellent until time to settle up. My vehicle was brought into the exiting area but then sat there about 15 minutes. Three cars were eventually brought in behind my car. Then those customers were checked out before me although my vehicle was ready before theirs. They had to move my car to let the others out although no one had settled my bill yet. After those three were gone they finally waited on me. I asked why they hadn't called me up to settle before those others and was told it was because they were "running behind". Which makes no sense.
5/27/2024
Jean W. VERIFIED CUSTOMER
You made your initial service oversight corrected.
5/27/2024
Chris C. VERIFIED CUSTOMER
The estimate/assessment appeared to be an overly aggressive attempt to upsell that did not even to take into account that you folks had recently replaced the timing belt. I felt like you folks were trying to advantage of me. Very disappointed and have lost trust in you.
5/27/2024
Karen T. VERIFIED CUSTOMER
Professional, informative, reliable
5/26/2024
John M. VERIFIED CUSTOMER
Trying to learn my new vehicle not knowing where everything is he was very helpful for showing me exactly what every button switch or knob did and showed me people like Patrick makes customers come back I really appreciate the hospitality and the concern of my vehicle very appreciated of the atmosphere at airport Honda and I definitely will be back in my future car will be from airport Honda thank you everybody
5/26/2024
Charles J. VERIFIED CUSTOMER
Very fast and full explanation of service and cost
5/26/2024
Holly R. VERIFIED CUSTOMER
Meagan and Patrick’s customer service was top notch! Very helpful, knowledgeable and friendly.
5/26/2024
Larry Bruce. VERIFIED CUSTOMER
I was quoted 1 price and when we got there it was $30 something higher. Joe lowered the price to what he quoted before. The last time we brought the CRV in for a oil change the Asian guy said we needed a battery, we had it checked later at a different place and it checked out with no problems. This kind of things makes me wonder what is really going on. When we bought the CRV it was supposed to of been certified but found out a few days later the back brakes wear worn out.I can maybe understand 1 mistake but 3, this kind of business makes me wonder about Honda of Alcoa.